What are the responsibilities and job description for the Meadow Vista Receptionist position at Meadow Vista Veterinary Clinic?
Position Description: We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Meadow Vista Veterinary Clinic. This role requires a strong focus on customer satisfaction, excellent communication skills, and the ability to work effectively in a fast-paced environment.
About Our Services: Our team is dedicated to delivering high-quality care and services to pets and their owners. We strive to create a welcoming and supportive environment for all patients and clients.
Key Tasks:
Requirements:
About Our Services: Our team is dedicated to delivering high-quality care and services to pets and their owners. We strive to create a welcoming and supportive environment for all patients and clients.
Key Tasks:
- Provide exceptional customer service to clients, addressing their queries and concerns in a professional and friendly manner.
- Manage front desk duties, including answering phone calls, responding to emails, and processing payments.
- Coordinate appointments, schedule meetings, and maintain accurate records.
- Process incoming and outgoing mail, manage files, and perform other administrative tasks as needed.
Requirements:
- High school diploma or equivalent required; experience in a similar role or industry preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse individuals.
- Strong organizational and time management skills, with attention to detail and accuracy.
- Able to multitask, prioritize tasks, and adapt to changing circumstances.
- Proficient in computer software, including practice management systems and Microsoft Office.
