IT Support Specialist

Mears Group, A Quanta Services Company

At Mears Group, we believe in developing and retaining the best people in the industry and providing the best value services to our customers in the pipeline and construction industries. We take pride in developing the infrastructure of our country by connecting people and resources. As an industry leader over the last 50 years, we have built our reputation as a premier provider of services with a solid track record of performance, integrity and – above all – a commitment to safety, quality, and our people.

IT Support Specialist

Mears is currently seeking a full-time IT Support Specialist to join our team in Denver, CO. We are looking for someone experienced in the IT support field with well-established technical skills and a desire to build on that foundation. An ideal team member would be capable of supporting both field and back-office personnel including key executives and operations leaders and will respond with an appropriate sense of urgency and professionalism for all support requests. Lastly, we are looking for a candidate that is well organized and capable of self-managing their day-to-day tasks to ensure requests are getting resolved in a timely fashion.

What Do You Offer Us?

• Ability to configure hardware for deployments
• Ability to set up and maintain local IT equipment
• Provide technical support to both our regional and national userbase
• Knowledge of advanced troubleshooting and solution design for the local offices
• Ability to communicate basic computer procedures in a clear way to a variety of users including our local executive team.
• Ability to learn current processes within our IT group quickly and execute them efficiently
• Assist with weekly inventory of onsite equipment
• Ability to generate reports and complete basic data entry
• Keep clear records of incident tickets and equipment changes in accordance with our standards
• Other onsite administrative tasks

What We Offer You:

• Paid on-the-job technical and professional training
• Defined career path for future growth
• Job Type: Full-time
• Pay Frequency: Semi-Monthly
• Compensation Range: $60,000 - $65,000 Salary
• Company website: To apply go to our website at www.mearscareers.net
• Industry-leading benefits: health insurance, dental insurance, vision insurance, life, and disability insurance, paid time off (PTO), and 401(k).

What is Required?

• Experience in operating Apple iOS mobile devices
• 3 Years of experience in the IT field
• Possess a high level of attention to detail and the ability to work independently
• High School Diploma or Higher
• Valid Driver s License
• Intermediate comprehension of computers
• Well-versed in operating computers with Windows operating systems as well as using and supporting Microsoft Office applications
• Experienced in operating Apple iOS mobile devices
• A solid foundation of troubleshooting skills
• Ability and willingness to work cooperatively with others
• Ability to prioritize tasks
• Open-minded to learning new techniques or methods
• Interested in expanding an existing knowledge case in the IT field

Working Environment/Physical Demands: General office physical demands which can include: the ability to sit, stand, stoop, kneel, bend and walk. The ability to lift or carry up to 25 pounds. The ability to sit for sustained periods of time. The ability to demonstrate the manual dexterity necessary to operate a keyboard, calculator, and/or typewriter.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.