What are the responsibilities and job description for the Age-Friendly Program Coordinator - Age-Friendly Mecklenburg position at Mecklenburg County?
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Please apply by: Thursday, April 10th, 2025
Salary Range: $56,222.00 to $70,277.00 per year. This is an exempt (salaried) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.
At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
The Mecklenburg County Department of Child, Family, & Adult Services strives to strengthen families and communities through a safety-net of services, collaborations, and hope. Our vision is to define and cultivate an organizational culture that is more compassionate and understanding toward each other and our clients.
Services For Adults (SFA) is a part of the Adult Services Division of the Mecklenburg County Department of Child, Family, and Adult Services. The division is responsible for four main program areas: Adult Social Work Services, Community Social Work, the Senior Citizens Nutrition Program, and the Mecklenburg Transportation System (MTS).
Position Specific Information
Responsible for helping to implement and manage the Age-Friendly Mecklenburg (AFM) Plan. AFM is an initiative that brings together not-for-profit, higher education, health care systems, faith-based, private, and governmental organizations to improve the quality of life for older adults. This position will assist with establishing and maintaining relationships with community partners, organizing public meetings, managing the AFM plan, implementing AFM recommendations, providing annual updates to AARP and County leadership, as well as utilizing various methods of media to engage the community.
Position is located onsite full time at VCW, 3205 Freedom Drive, Charlotte, NC 28208. Monday – Friday, 8:00 AM to 5:00 PM, but requires flexibility to work outside of standard business hours (evenings and weekends) on occasion.
This position is the primary point of contact and lead for the following responsibilities:
Building community partnerships
Facilitation and organization of public meetings
Facilitation of information and educational workshops
Community engagement and outreach opportunities
Understanding and making recommendations regarding trends associated with aging
Provide oral and written presentations and updates at local, state, and national events, and conferences
Increase awareness of healthy aging with the City of Charlotte and six towns within Mecklenburg County
Serve as the lead staff to recruit businesses, health care systems, and volunteers to serve on the Age-Friendly Mecklenburg Committee
Reporting to County leadership and community partners
Creation and implementation of the Age-Friendly Action Plan 2.0
Review and audit staff cases and workloads to prioritize duties and referrals for new cases
Investigate and take action on requests, suggestions or complaints concerning services in the assigned area
Provide leadership to staff members
Position Summary
Coordinate and supervise the overall functions of a program within social services. This position, under minimal supervision, is responsible for ensuring quality control and appropriateness of the program, coordinating special projects, and preparing applicable reports.
Essential Functions
Coordinate and supervise program activities and assist in the development of program
Participate in staff meetings with personnel to discuss plans, programs, and issues; work closely with other staff and community partners
Serve as the lead for community engagement
Participates in staff conferences regarding programs
Collaborate with aging network community partners to promote healthy aging
Monitor current programs and assist with the development of new programs
Complete monthly and quarterly program reports
Participate in staff conferences, workshops and other learning regarding assigned programs
Provide leadership on aging trends impacting Mecklenburg County
May be required to staff shelters in the event of disaster
Minimum Qualifications
Experience: Minimum of three years of social services or human services experience.
Education: Bachelor's degree in a related field.
Combination of relevant education and relevant experience accepted? Yes
Licenses And Certifications
Requires a valid North Carolina or South Carolina Driver's License
Requires County Driving Privileges
Preferred Qualifications
Experience building and maintaining community partnerships.
Strong written and verbal communication skills.
Ability to confidently deliver engaging presentations to diverse audiences.
Knowledge or experience in Gerontology, or Active Aging.
Experience managing multiple projects simultaneously.
Strong research and comprehension skills to reflect data trends.
Knowledge, Skills And Abilities
Knowledge of
Customer service principle
General social work principles and available resources
Social Services procedures, practices and methods
Case management methods and techniques
Applicable Federal, State, and local laws, rules, and regulations
Skills
Possessing strong communication skills
Managing multiple tasks concurrently
Abilities
Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures
Building Partnerships: Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units or organizations to help achieve business goals
Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
Decision Making: Identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences
Follow-Up: Monitoring the results of delegations, assignments, or projects, considering the skills, knowledge, and experience of the assigned individual and the characteristics of the assignment or project
Information Monitoring: Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it.
Computer Skills
Proficient in various computer applications including Microsoft Office Suite
Work Environment
Works in an office setting with moderate noise
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
Please apply by: Thursday, April 10th, 2025
Salary Range: $56,222.00 to $70,277.00 per year. This is an exempt (salaried) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.
At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
The Mecklenburg County Department of Child, Family, & Adult Services strives to strengthen families and communities through a safety-net of services, collaborations, and hope. Our vision is to define and cultivate an organizational culture that is more compassionate and understanding toward each other and our clients.
Services For Adults (SFA) is a part of the Adult Services Division of the Mecklenburg County Department of Child, Family, and Adult Services. The division is responsible for four main program areas: Adult Social Work Services, Community Social Work, the Senior Citizens Nutrition Program, and the Mecklenburg Transportation System (MTS).
Position Specific Information
Responsible for helping to implement and manage the Age-Friendly Mecklenburg (AFM) Plan. AFM is an initiative that brings together not-for-profit, higher education, health care systems, faith-based, private, and governmental organizations to improve the quality of life for older adults. This position will assist with establishing and maintaining relationships with community partners, organizing public meetings, managing the AFM plan, implementing AFM recommendations, providing annual updates to AARP and County leadership, as well as utilizing various methods of media to engage the community.
Position is located onsite full time at VCW, 3205 Freedom Drive, Charlotte, NC 28208. Monday – Friday, 8:00 AM to 5:00 PM, but requires flexibility to work outside of standard business hours (evenings and weekends) on occasion.
This position is the primary point of contact and lead for the following responsibilities:
Building community partnerships
Facilitation and organization of public meetings
Facilitation of information and educational workshops
Community engagement and outreach opportunities
Understanding and making recommendations regarding trends associated with aging
Provide oral and written presentations and updates at local, state, and national events, and conferences
Increase awareness of healthy aging with the City of Charlotte and six towns within Mecklenburg County
Serve as the lead staff to recruit businesses, health care systems, and volunteers to serve on the Age-Friendly Mecklenburg Committee
Reporting to County leadership and community partners
Creation and implementation of the Age-Friendly Action Plan 2.0
Review and audit staff cases and workloads to prioritize duties and referrals for new cases
Investigate and take action on requests, suggestions or complaints concerning services in the assigned area
Provide leadership to staff members
Position Summary
Coordinate and supervise the overall functions of a program within social services. This position, under minimal supervision, is responsible for ensuring quality control and appropriateness of the program, coordinating special projects, and preparing applicable reports.
Essential Functions
Coordinate and supervise program activities and assist in the development of program
Participate in staff meetings with personnel to discuss plans, programs, and issues; work closely with other staff and community partners
Serve as the lead for community engagement
Participates in staff conferences regarding programs
Collaborate with aging network community partners to promote healthy aging
Monitor current programs and assist with the development of new programs
Complete monthly and quarterly program reports
Participate in staff conferences, workshops and other learning regarding assigned programs
Provide leadership on aging trends impacting Mecklenburg County
May be required to staff shelters in the event of disaster
Minimum Qualifications
Experience: Minimum of three years of social services or human services experience.
Education: Bachelor's degree in a related field.
Combination of relevant education and relevant experience accepted? Yes
Licenses And Certifications
Requires a valid North Carolina or South Carolina Driver's License
Requires County Driving Privileges
Preferred Qualifications
Experience building and maintaining community partnerships.
Strong written and verbal communication skills.
Ability to confidently deliver engaging presentations to diverse audiences.
Knowledge or experience in Gerontology, or Active Aging.
Experience managing multiple projects simultaneously.
Strong research and comprehension skills to reflect data trends.
Knowledge, Skills And Abilities
Knowledge of
Customer service principle
General social work principles and available resources
Social Services procedures, practices and methods
Case management methods and techniques
Applicable Federal, State, and local laws, rules, and regulations
Skills
Possessing strong communication skills
Managing multiple tasks concurrently
Abilities
Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures
Building Partnerships: Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units or organizations to help achieve business goals
Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
Decision Making: Identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences
Follow-Up: Monitoring the results of delegations, assignments, or projects, considering the skills, knowledge, and experience of the assigned individual and the characteristics of the assignment or project
Information Monitoring: Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it.
Computer Skills
Proficient in various computer applications including Microsoft Office Suite
Work Environment
Works in an office setting with moderate noise
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
Salary : $56,222 - $70,277
