What are the responsibilities and job description for the Social Services Program Coordinator (Child & Family Team Facilitator) position at Mecklenburg County?
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Please apply by 2/14/2025
Salary Range: $56,222.22 to $70,277.78. This is an exempt (salaried) position. Please note: Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.
AtMecklenburgCounty,you’llhavethechancetobuildacareer asuniqueasyouarewithsupport,inclusive culture, and technology to become the best version of you. We’re counting on YOUR unique voiceand perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
YouthandFamilyServicesDivision(YFS)oftheDepartmentofSocialServices(DSS)provides avariationofservicesto safeguardchildren bystrengtheningtheprotectivecapacitiesof familieswhosechildren’s health, safety and well-being are at risk. The mission of DSS is to strengthen families and communities through a safety-net of services, collaborations, and hope. The Department’s vision is to define and cultivate an organizational culture that is more compassionate and understanding toward each other and our clients. YFS firmly believes the people who do this work are our most important resource. As such, children and families deserve trained, skillful professionals to engage and effectively assist them. If you haveapassionforsocialworkandmakingadifferenceinyourlocalcommunity,comejoinourYouthand Family Services team!
Position Summary
The Social Services Program Coordinator (Child Family Teams Facilitator) will coordinate and supervise the overall functions of a program within social services. This individual contributor position, under minimal supervision,isresponsibleforensuringqualitycontrolandappropriatenessoftheprogram,coordinating special projects, and preparing applicable reports.
Thispositionmayrequireafterhours(after5pm)andweekendworkas needed. This position will be located at 3205 Freedom Dr., Charlotte, NC 28208.
Essential Functions
Primaryfunctionsconsistofcoordinatingandfacilitatingteammeetingsandcommunitypartnersandstaff Coordinate and supervise program activities and assist in the development of program
Conductstaffmeetingswithpersonneltodiscussplans,programs,andissues;workcloselywithother supervisors and managers
Participates in staff conferences regarding programs.
Investigateandtakeaction onrequests,suggestionsorcomplaintsconcerningservicesintheassigned area
Monitorcurrentprogramsandassistwiththedevelopmentofnewprograms Complete monthly and quarterly program reports
Participateinstaffconferences,workshopsandotherlearningregardingassignedprograms
Mayberequiredtostaffsheltersintheeventof disaster
MinimumQualifications
Experience:
Education
Minimumofthreeyearsofsocialservicesorhumanservices experience.
Bachelor'sdegreeinarelated field.
Combinationofrelevanteducationandrelevantexperienceaccepted?: Yes
Licensesand Certifications
RequiresavalidNorthCarolinaorSouthCarolinaDriver'sLicenseRequiresCountyDriving Privileges
PriorChildProtectiveServicesexperiencepreferred
Preferred Qualifications
Master’s Degree preferred
Completion of Child Welfare of North Carolina Pre-Service Training strongly preferred
Knowledge,SkillsandAbilities
Knowledge of
Customerservice principle
Generalsocialworkprinciplesandavailableresources Social Services procedures, practices and methods Case management methods and techniques
ApplicableFederal,State,andlocallaws,rules,and regulations
Skills
Possessingstrongcommunicationskills Managing multiple tasks concurrently
Abilities
Adaptability:Maintainingeffectivenesswhenexperiencingmajorchangesinworkresponsibilitiesor environment; adjusting effectively to work within new work structures, processes, requirements, or cultures
BuildingPartnerships:Identifyingopportunitiesandtakingactiontobuildstrategicrelationshipsbetween one’s area and other areas, teams, departments, units or organizations to help achieve business goals
Communication: Clearly conveying information and ideas through a variety of media to individuals or groupsinamannerthatengagestheaudienceandhelpsthemunderstandandretaintheinformation provided
DecisionMaking:Identifyingandunderstandingissues,problemsandopportunities;comparingdatafrom different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences
InformationMonitoring:Settingupongoingprocedurestocollectandreviewinformationneededto manage an organization or ongoing activities within it
Computer Skills
ProficientinvariouscomputerapplicationsincludingMicrosoftOffice Suite
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation,eachessentialfunctionsatisfactorily.Reasonableaccommodationsmaybemadetohel p enable qualified individuals with disabilities to perform the essential functions.
Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or workingconditions.Otherduties maybeassignedbasedonbusinessneedandthesupervisor’srequest. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situation
Please apply by 2/14/2025
Salary Range: $56,222.22 to $70,277.78. This is an exempt (salaried) position. Please note: Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.
AtMecklenburgCounty,you’llhavethechancetobuildacareer asuniqueasyouarewithsupport,inclusive culture, and technology to become the best version of you. We’re counting on YOUR unique voiceand perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
YouthandFamilyServicesDivision(YFS)oftheDepartmentofSocialServices(DSS)provides avariationofservicesto safeguardchildren bystrengtheningtheprotectivecapacitiesof familieswhosechildren’s health, safety and well-being are at risk. The mission of DSS is to strengthen families and communities through a safety-net of services, collaborations, and hope. The Department’s vision is to define and cultivate an organizational culture that is more compassionate and understanding toward each other and our clients. YFS firmly believes the people who do this work are our most important resource. As such, children and families deserve trained, skillful professionals to engage and effectively assist them. If you haveapassionforsocialworkandmakingadifferenceinyourlocalcommunity,comejoinourYouthand Family Services team!
Position Summary
The Social Services Program Coordinator (Child Family Teams Facilitator) will coordinate and supervise the overall functions of a program within social services. This individual contributor position, under minimal supervision,isresponsibleforensuringqualitycontrolandappropriatenessoftheprogram,coordinating special projects, and preparing applicable reports.
Thispositionmayrequireafterhours(after5pm)andweekendworkas needed. This position will be located at 3205 Freedom Dr., Charlotte, NC 28208.
Essential Functions
Primaryfunctionsconsistofcoordinatingandfacilitatingteammeetingsandcommunitypartnersandstaff Coordinate and supervise program activities and assist in the development of program
Conductstaffmeetingswithpersonneltodiscussplans,programs,andissues;workcloselywithother supervisors and managers
Participates in staff conferences regarding programs.
Investigateandtakeaction onrequests,suggestionsorcomplaintsconcerningservicesintheassigned area
Monitorcurrentprogramsandassistwiththedevelopmentofnewprograms Complete monthly and quarterly program reports
Participateinstaffconferences,workshopsandotherlearningregardingassignedprograms
Mayberequiredtostaffsheltersintheeventof disaster
MinimumQualifications
Experience:
Education
Minimumofthreeyearsofsocialservicesorhumanservices experience.
Bachelor'sdegreeinarelated field.
Combinationofrelevanteducationandrelevantexperienceaccepted?: Yes
Licensesand Certifications
RequiresavalidNorthCarolinaorSouthCarolinaDriver'sLicenseRequiresCountyDriving Privileges
PriorChildProtectiveServicesexperiencepreferred
Preferred Qualifications
Master’s Degree preferred
Completion of Child Welfare of North Carolina Pre-Service Training strongly preferred
Knowledge,SkillsandAbilities
Knowledge of
Customerservice principle
Generalsocialworkprinciplesandavailableresources Social Services procedures, practices and methods Case management methods and techniques
ApplicableFederal,State,andlocallaws,rules,and regulations
Skills
Possessingstrongcommunicationskills Managing multiple tasks concurrently
Abilities
Adaptability:Maintainingeffectivenesswhenexperiencingmajorchangesinworkresponsibilitiesor environment; adjusting effectively to work within new work structures, processes, requirements, or cultures
BuildingPartnerships:Identifyingopportunitiesandtakingactiontobuildstrategicrelationshipsbetween one’s area and other areas, teams, departments, units or organizations to help achieve business goals
Communication: Clearly conveying information and ideas through a variety of media to individuals or groupsinamannerthatengagestheaudienceandhelpsthemunderstandandretaintheinformation provided
DecisionMaking:Identifyingandunderstandingissues,problemsandopportunities;comparingdatafrom different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences
InformationMonitoring:Settingupongoingprocedurestocollectandreviewinformationneededto manage an organization or ongoing activities within it
Computer Skills
ProficientinvariouscomputerapplicationsincludingMicrosoftOffice Suite
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation,eachessentialfunctionsatisfactorily.Reasonableaccommodationsmaybemadetohel p enable qualified individuals with disabilities to perform the essential functions.
Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or workingconditions.Otherduties maybeassignedbasedonbusinessneedandthesupervisor’srequest. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situation
Salary : $56,222 - $70,278
