What are the responsibilities and job description for the Telecommunicator position at Mecklenburg County?
Please apply by April 9, 2025
Telecommunicator
Hourly Range: $20-$25
This is an hourly non-exempt position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant's salary history and qualifications in comparison to the market rate and requirements for the job.
The Mecklenburg County Sheriff’s Office hires professionals that desire to make a positive difference in the lives of individuals and our community through excellent customer service, good judgment, and integrity while maintaining safe and secure facilities. If you are interested in making a difference in the community, positively influence others, and working for the citizens of Mecklenburg County, then MCSO wants you to come Join Our Team.
Position Summary
Incumbents are responsible for serving as a Telecommunicator for the Mecklenburg County Sheriff’s Office. This is a 12-hour shift, C/D mid-shift rotation position. Shift assignment is based on the needs of the business and can change. You must be willing to accept whatever shift assignment is needed. This position requires the ability to sit for long periods of time, monitor radio traffic while performing multiple tasks, function in a low lighted area, and possess a clear speaking voice for radio and telephone communications. A clerical test will be conducted to ensure the needed 45 – 50 words per minute typing ability to be successful in this position. Comprehensive knowledge of navigating maps of the roadways and landmarks of the area in order to provide directions to officers and public is a plus. Current DCI certification is a plus if you meet the other Sheriff’s Office eligibility to apply.
Specific Responsibilities Include
High School Diploma, or G.E.D. Licensing Requirements: Ability to obtain and maintain the required N. C. Sheriff’s Education, Training & Standards Commission Telecommunicator certification. This required training will be arranged after hire and incumbent must successfully complete the course to remain employed. Must obtain and maintain DCI certification. Training will be provided by the agency.
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor's request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
Position # 20009842
Telecommunicator
Hourly Range: $20-$25
This is an hourly non-exempt position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant's salary history and qualifications in comparison to the market rate and requirements for the job.
The Mecklenburg County Sheriff’s Office hires professionals that desire to make a positive difference in the lives of individuals and our community through excellent customer service, good judgment, and integrity while maintaining safe and secure facilities. If you are interested in making a difference in the community, positively influence others, and working for the citizens of Mecklenburg County, then MCSO wants you to come Join Our Team.
Position Summary
Incumbents are responsible for serving as a Telecommunicator for the Mecklenburg County Sheriff’s Office. This is a 12-hour shift, C/D mid-shift rotation position. Shift assignment is based on the needs of the business and can change. You must be willing to accept whatever shift assignment is needed. This position requires the ability to sit for long periods of time, monitor radio traffic while performing multiple tasks, function in a low lighted area, and possess a clear speaking voice for radio and telephone communications. A clerical test will be conducted to ensure the needed 45 – 50 words per minute typing ability to be successful in this position. Comprehensive knowledge of navigating maps of the roadways and landmarks of the area in order to provide directions to officers and public is a plus. Current DCI certification is a plus if you meet the other Sheriff’s Office eligibility to apply.
Specific Responsibilities Include
- Logging information into, or retrieving information from, various databases such as the Division of Criminal Information Network (DCIN).
- Utilizing the Computer Aided Dispatch System (CAD) and understanding the multiple functions of the system.
- Accessing various support systems/databases and producing accurate information.
- Responding to units’ requests for information such as directions, directives, and related information.
- Answering a multi-line telephone system and providing information upon request or transferring the call to the appropriate interdepartmental personnel.
High School Diploma, or G.E.D. Licensing Requirements: Ability to obtain and maintain the required N. C. Sheriff’s Education, Training & Standards Commission Telecommunicator certification. This required training will be arranged after hire and incumbent must successfully complete the course to remain employed. Must obtain and maintain DCI certification. Training will be provided by the agency.
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor's request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
Position # 20009842
Salary : $20 - $25
