What are the responsibilities and job description for the Healthcare Customer Service Specialist position at Med-Caire Inc?
A home medical equipment company is seeking a Customer Service Rep for a full time position. An overview of the position : - Adhere to all state and federally mandated documentation standards. - Maintain and/or enter patient account profile information and accurate referral source data. - Enter all documentation in the computer system accurately on a daily basis accurately as required. - Perform thorough verification of insurance. - Open new customer computer files and complete required documents before passing on account to billing department. - Accurately and efficiently create the appropriate delivery, billing and collection paperwork. - Enter and confirm work orders and monitor open orders for accuracy and completion. Process orders for patient pickup or delivery. Wait on patients that come in to pickup orders. Dispatch delivery personnel to delivery appropriate equipment.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Required)
Work Location: In person
Salary : $16 - $18