What are the responsibilities and job description for the Office Coordinator position at Med Center Health?
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Position Summary
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Serves as a primary patient and medical practitioner contact to coordinate the treatment of patients needing, physical, occupational, and/or speech therapy. Manages patient’s appointments and check-in process and is responsible for administrative tasks such as answering the phone, new patient paperwork, cash management, faxing, filing and patient follow-up.
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Minimum Qualifications
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Work Experience
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Previous administrative support experience preferred.
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Previous health care experience preferred.
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Education-
High school diploma or equivalent preferred.
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Certifications/Licensure-
None required.
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Job Specific Performance Standards
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The duties listed below are a summary of the major essential functions of this position. The position may require other duties, both major and minor, that are not mentioned, and specific functions may change from time to time.
- Serves as a primary patient contact both on the phone and face-to-face with customers. Welcomes, greets, checks- in and collects patient payments, and assist with scheduling and new patient orders.
- Performs administrative tasks such as: distribution of mail, cash drawer management, patient status follow up, filing, faxing, copying, month end totals, ordering of office supplies and maintaining a clean, comfortable and informative atmosphere for patients and guests.
- Completes intake information on referrals and schedules patients for visits. Assures that practitioner and referral information is properly received.
- Assists with communicating to patients their benefits and financial responsibility.
- Tracks the collection of payments from patients and guests.
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