What are the responsibilities and job description for the Supervisor, AR Follow Up (onshore/offshore) - Fully Remote position at Med-Metrix LLC?
Job Type
Full-time
Description
Job Purpose :
Responsible for the supervision activities and operations of the overall functions of the Accounts Receivable Team Leads both Onshore / Offshore
Duties and Responsibilities :
- Organizes, directs, and monitors daily activities of Account Receivable Team Leads Onshore / Offshore as it relates to Insurance Follow-up / Revenue Cycle Management
- Distributes workload to team, monitors and reviews performance
- Monitors and analyzes productivity of Account Receivable Team Leads completes employee evaluations for Team Leads.
- Fields questions from Team Leads as well as offshore vendor.
- Establishes procedures, prepares and coordinates schedules, and expedites workflow
- Prepares reports and correspondence as needed
- Manages QA / Productivity for both onshore / offshore AR team is completed timely and communicated to management team.
- Compile's status and work-volume reports for management
- Interviews, trains, motivates, and rewards Account Representatives
- Manages disciplinary personnel issues and escalates accordingly
- Possesses and maintains thorough knowledge of the medical billing industry
- Possess thorough knowledge of healthcare claims processing including ICD-9 / 10, CPT, and HCPC codes, as well as 1500 forms
- Maintain confidentiality at all times; adhere to HIPAA and PHI Guidelines
- Assists with the implementation of policies and procedures necessary to comply with federal, state, and third-party regulations which govern billing and collection activities for physician services
- Creates / Updates all pathways relating to AR as needed and provides to AR Management Team / Staff.
- Prepares for weekly call with offshore vendor to review issues and provide resolution / guidance.
- Performs Account Representative duties as needed
- Performs other related duties as assigned by management
- Use, protect and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Requirements
Qualifications :
Working Conditions :
Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit-based factors, or any other characteristic protected by federal, state or local law.
