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Patient Access Specialist

Medasource
Lebanon, TN Full Time
POSTED ON 4/7/2025
AVAILABLE BEFORE 5/6/2025

**About Medasource**

We are a growing health system that values professionalism, teamwork, and continuous improvement. Our team members are dedicated to delivering exceptional patient care and services.

Job Summary:

We are seeking a detail-oriented Patient Access Representative to join our team. In this role, you will be responsible for ensuring seamless registration processes, accurate documentation, and effective communication with patients and staff.

Key Responsibilities:

  • Perform all assigned area functions according to departmental guidelines.
  • Ensure administrative tasks are completed efficiently and accurately.
  • Enter accurate and detailed information into the admissions, discharge, transfer, and billing system.
  • Provide excellent customer service and communicate effectively with patients, families, and healthcare professionals.
  • Request payment and provide payment plan information as needed.

Technical Capabilities:

  • Documentation: Ensure all documentation is complete, accurate, thorough, and compliant.
  • Critical Thinking: Analyze issues objectively to form sound judgments.
  • Data Entry: Accurately transcribe information from original sources into electronic systems.
  • Customer Service: Focus on meeting and exceeding customer needs and expectations.
  • System Knowledge: Understand the operation and support of systems related to computer operations, network operations, and technical support.

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