Salesforce Administrator

Description

Join the team shaping the future of healthcare! MedBridge is a dynamic company at the intersection of medical technology, online education, and patient engagement. Our Sales Operations team is growing and looking for an enthusiastic Salesforce Administrator to join us! 

We hire in the following states: AZ, CO, FL, GA, IL, IA, KS, MA, MI, MN, NC, NY, OH, OR, PA, TN, TX, UT, VA, WA, WI.

As a Salesforce Administrator, you will play a vital role in automating complex business processes and ensuring that our Salesforce system is clean, efficient, and aligned with Salesforce best practices. If you have a passion for streamlining processes, optimizing Salesforce ecosystems, and driving business growth, this could be the perfect opportunity for you.

Why work at MedBridge?

• We are mission driven. At Medbridge, our mission is clear - we want to help everyone move well, feel well, and live well. 
• You’ll make an impact here. 300,000 clinicians use our products daily, impacting millions of patients. In this role, you help create experiences that impact these important leaders. 
• Our customers love Medbridge! We work with 9 of the top 10 Private Practice and hospital systems nationwide, and 6 of the top 10 home health organizations. have a nearly 100% client retention rate and are continuing that work in 2024 and beyond. 

WHAT YOU WILL DO

• User and License Management: Manage user onboarding, deactivation, roles, profiles, permissions, and public groups.
• End User Support: Assist users with Salesforce functionalities conduct basic training sessions, and troubleshoot issues.
• Data Management: Ensure data accuracy, resolve duplicate records, and maintain data integrity
• Sales Process Optimization: Collaborate with Sales, Marketing, and Implementation Teams to enhance the lead process reporting, and workflow automation.
• System Configuration: Configure Salesforce features, including user management, page layouts, validation rules, flows, reports, and dashboards
• Impact Assessment: Support business teams in evaluating how new Salesforce updates impact processes and integration
• Integration Support: Assist in the maintenance of existing Salesforce integrations and connected applications (no deep technical development required).
• Defect Resolution: Identify and troubleshoot issues, collaborating with technical teams for resolutions.
• Best Practice Implementation: Research and recommend Salesforce best practices to improve user efficiency and business processes.

WHAT WE NEED :

• Bachelor’s degree or an equivalent combination of education and experience.
• 2 years of experience as a Salesforce Administrator (Salesforce Lightning & Sales Cloud preferred).
• Salesforce Administrator Certification is required.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to translate business needs into Salesforce solutions (understanding workflows, automations, and reporting).
• Experience with basic Salesforce automation (e.g., Flows, Validation Rules, Reports, Dashboards).
• Exposure to Salesforce-connected tools (e.g., DataLoader, RingLead, ZoomInfo, HubSpot, Sales Engage, CPQ preferred but not required).
• Strong communication and collaboration skills to work with cross-functional teams.
• A growth mindset and eagerness to learn advanced Salesforce functionalities over time.
• Experience working with the following Salesforce connected apps is a plus (such as DataLoader, RingLead, Stripe, Salesforce CPQ, HubSpot, Sales Engage, Walnut, Pendo, ZoomInfo - Marketing and Sales OS and Definitive Healthcare Connect). 

What We Offer:

• Career Growth: Opportunity to work closely with senior Salesforce professionals and gain exposure to advanced functionalities.
•  Learning Support: Potential sponsorship for additional Salesforce certifications through Continuing Education. 
• Collaborative Team: Work in a dynamic, fast-paced environment that values innovation and problem-solving.

OUR VALUES 

• Excellence: A job worth doing is a job worth doing RIGHT. 
  • We believe that excellence is never an accident. It’s the result of high intention, sincere effort, and intelligent execution. 
  • We are change-makers who push the boundaries of what is possible, continually reimagining patient care. 
  • We realize that our work impacts people’s health and demands that we hold ourselves to the highest possible standards. 
  • We know a good thing when we see it; when exceptional talent comes our way, we hire them and help them grow. 
  • We understand the value of time, and we give our best effort everyday because we have a day in which to give it. 
• Fortitude: Our goals are big. Our dedication is bigger. 
  • We embrace ambitious and challenging projects with confidence in our ability to achieve them together. 
  • We are courageous as we venture into the unknown. 
  • We persevere in the face of difficulties 
  • We do not let perfection be the enemy of progress; we focus on taking the next best step forward. 
  • We take ownership of our mistakes and of our successes, and we learn from both.
• Service: We work for something more important than ourselves. 
  • We care deeply about our colleagues, customers, and patients, ensuring our work at Medbridge has a lasting impact. 
  • We take a multi-disciplinary, data-oriented approach to solving problems. ? We lead with confidence and humility, embracing a servant-leadership mindset as  support and challenge one another to reach our shared goals. 
  • We know that if we do great work, we help people live healthier lives. 

Salary Range: 85K - 89K 

At MedBridge, salary ranges are assigned to a job based on 3rd party salary benchmark surveys.Individual pay within this range is informed by the candidate's skills, capabilities and experience. 

We embrace diversity and are an equal opportunity employer. All qualified applicants will recei consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. No matter your background, your orientation, your identity expression, or whatever else makes you unique, if you want to raise the bar and join an amazing team of passionate people, then we'd love to work alongside you at Medbridge. 

Take the Next Step 

If you’re excited about this opportunity and think Medbridge is the right fit for your career, app now! Our Talent Acquisition team will follow up with you shortly.