What are the responsibilities and job description for the Delivery Associate position at Medcare Equipment?
The Delivery Associate effectively interacts with patients / clients, their families, caregivers, and members of the healthcare / HME team in providing professional home medical equipment products and services. Provides delivery, resupply, and pick-up of HME.
Actively promotes a Lean work culture by performing team member duties to encourage consistent use of LEAN principles and processes, including continually seeking work process improvements. Recognizes the necessity of taking ownership of one's own motivation, morale, performance and professional development. Strives for behavior consistent with being committed to MedCare's missions, vision and values.
1. Achieve a standard of excellence with work processes and outcomes, honoring MedCare policies and all regulatory requirements
2. Strive for high customer satisfaction, going out of the way to be helpful and pleasant to patients while being selfless for the well-being of the patient
3. Regular, consistent, on-site, and timely attendance
4. Helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment
5. Plan ahead, manage time well, utilizing LEAN theory during daily duties
6. Receptive to feedback, willing to learn, embrace continuous improvement and attend all required training sessions
Requirements
Education :
- HS Diploma or GED
Certification / Licensure / Regulation :
Prior Experience :
Other Skills and Abilities :
