Job Profile Level OverviewAn experienced professional with broad expertise in 5500 compliance and administrative support. Able to work independently to address complex issues, while being a reliable resource for others in the department. This role is key in ensuring seamless operations, from email inbox management to data entry into department systems. Job SummaryThis position primarily focuses on 5500 compliance filings and administrative tasks, including managing the department's shared email inbox, ensuring accurate data entry into our department software system, and supporting the 5500 compliance process. The role will involve communication with clients, managing deadlines, and ensuring accurate document tracking for 5500 filings.Job Duties
- Manage the shared department inbox, ensuring timely and accurate responses to client inquiries.
- Review and process incoming 5500 data, ensuring all information is complete and accurate.
- Coordinate with 5500 Compliance Specialists to communicate what is required for the next steps in the filing process.
- Prepare and/or audit government forms, including Form 5500, related Schedules, and Form 5558 Extensions.
- Troubleshoot and resolve issues related to 5500 filings and audit discrepancies.
- Send acknowledgment ID emails and complete local signatures as needed.
- Invoice completed services and prepare filings prior to delivery, as requested.
- Maintain and update service and delivery records in the Medcom Bridge tracking system.
- Participate in team meetings and ongoing training initiatives.
- Perform quality assurance checks on the work of others.
- Provide guidance on compliance and regulatory requirements related to 5500 filings and ERISA.
- Serve as a subject matter expert, supporting peers, clients, and plan sponsors with accurate, timely information.
- Align work with business goals, supporting the team's strategic direction.
- Maintain comprehensive knowledge of applicable service products, policies, and procedures.
- Follow all Medcom policies as it relates to privacy and security.
- Work overtime as requested.
- Other related duties as assigned.
General Knowledge, Skills & Abilities:
- Strong understanding of ERISA compliance requirements.
- Proficiency in Microsoft Office and department-specific software (Medcom Bridge).
- Expertise in 5500 and 5558 government forms.
- In-depth knowledge of laws and regulations governing 5500 filings and ERISA plan requirements.
- Exceptional verbal and written communication skills.
- Ability to share knowledge and expertise with colleagues and clients.
- Proven ability to work independently and productively.
- Excellent problem-solving, analytical, and time management skills.
- Resourceful and proactive in gathering information and offering solutions.
- Strong interpersonal and customer service skills.
This role requires a detail-oriented professional who is committed to delivering accurate 5500 filings while managing key administrative tasks that support the overall efficiency of the department.Please apply directly on our site: https://medcombenefits.isolvedhire.com/jobs/What We DoMedcom Benefit Solutions is a leading employee benefits administrator founded in 1983. We work hard for our brokers and the employers they serve to provide the most up-to-date services without ever losing the human touch. Our services include ACA Employer Reporting & Penalty Appeal Support, COBRA Premium Billing Administration, Consumer Driven Health Plan Administration, Health & Welfare Compliance, HIPAA Privacy & Security Solutions, and Government Healthcare Programs. Working at MedcomMedcom, a small but steadily growing company with under 100 employees, offers a unique environment where every team member can make a significant impact. In our tight-knit community, employees enjoy more direct communication with leadership, greater opportunities to contribute to our growth, and a collaborative atmosphere that fosters innovation We believe our company culture can be summed up through our three internal committees. We have the Phoenix team, a committee devoted to bringing employees together through company events, perks, and celebrations. Our Cultivate committee works not only to make Medcom a more sustainable company but also serves our local community through cleanups, tree planting, and other events. Lastly, our Outreach committee takes care of Medcom employees in need as well as our local community through efforts such as back-to-school drives, participating in the Angel Tree program, raising money for the Donna Foundation, and more. Medcom is also a proud partner with Earth Charter International, a non-profit organization focused on global sustainability education. Our ValuesAs a company committed to helping people, we are also committed to cultivating a diverse and inclusive workplace where all feel safe and welcome. We hire the best experts in the business without discrimination due to race, creed, color, sex, religion, age, national origin, handicap, veteran status, marital or sexual orientation, gender identity, or gender expression status. We believe in open and honest communication among employees and encourage communication of your ideas, suggestions, and concerns.BenefitsAs an employee benefits administrator, we strive to provide the best possible benefits for our employees. We offer health insurance, dental insurance, vision insurance, life insurance, tuition reimbursement, paid time off, 401(k) retirement accounts, short and long-term disability, HSA, FSA, LPF, DCAP, and hybrid/remote work flexibility.Employee Safety & SecurityAt Medcom, the security of our employees and clients is of utmost importance to us. We have strict protocols in place for the use of our equipment, building entrance, and email/internet access. Additionally, we take pride in our clean facilities, from our Ultraviolet duct lighting that eliminates dust and viruses to the plenty of supplies available to employees to keep themselves and their areas clean.
