Compliance Administrative Support

Job Profile Level Overview

An experienced professional with broad expertise in 5500 compliance and administrative support. Able to work independently to address complex issues, while being a reliable resource for others in the department. This role is key in ensuring seamless operations, from email inbox management to data entry into department systems.

Job Summary

This position primarily focuses on 5500 compliance filings and administrative tasks, including managing the department's shared email inbox, ensuring accurate data entry into our department software system, and supporting the 5500 compliance process. The role will involve communication with clients, managing deadlines, and ensuring accurate document tracking for 5500 filings.

Job Duties

• Manage the shared department inbox, ensuring timely and accurate responses to client inquiries.
• Review and process incoming 5500 data, ensuring all information is complete and accurate.
• Coordinate with 5500 Compliance Specialists to communicate what is required for the next steps in the filing process.
• Prepare and/or audit government forms, including Form 5500, related Schedules, and Form 5558 Extensions.
• Troubleshoot and resolve issues related to 5500 filings and audit discrepancies.
• Send acknowledgment ID emails and complete local signatures as needed.
• Invoice completed services and prepare filings prior to delivery, as requested.
• Maintain and update service and delivery records in the Medcom Bridge tracking system.
• Participate in team meetings and ongoing training initiatives.
• Perform quality assurance checks on the work of others.
• Provide guidance on compliance and regulatory requirements related to 5500 filings and ERISA.
• Serve as a subject matter expert, supporting peers, clients, and plan sponsors with accurate, timely information.
• Align work with business goals, supporting the team's strategic direction.
• Maintain comprehensive knowledge of applicable service products, policies, and procedures.
• Follow all Medcom policies as it relates to privacy and security.
• Work overtime as requested.
• Other related duties as assigned.

General Knowledge, Skills & Abilities:

• Strong understanding of ERISA compliance requirements.
• Proficiency in Microsoft Office and department-specific software (Medcom Bridge).
• Expertise in 5500 and 5558 government forms.
• In-depth knowledge of laws and regulations governing 5500 filings and ERISA plan requirements.
• Exceptional verbal and written communication skills.
• Ability to share knowledge and expertise with colleagues and clients.
• Proven ability to work independently and productively.
• Excellent problem-solving, analytical, and time management skills.
• Resourceful and proactive in gathering information and offering solutions.
• Strong interpersonal and customer service skills.

This role requires a detail-oriented professional who is committed to delivering accurate 5500 filings while managing key administrative tasks that support the overall efficiency of the department.

Please apply directly on our site: https://medcombenefits.isolvedhire.com/jobs/

What We Do

Medcom Benefit Solutions is a leading employee benefits administrator founded in 1983. We work hard for our brokers and the employers they serve to provide the most up-to-date services without ever losing the human touch. Our services include ACA Employer Reporting & Penalty Appeal Support, COBRA Premium Billing Administration, Consumer Driven Health Plan Administration, Health & Welfare Compliance, HIPAA Privacy & Security Solutions, and Government Healthcare Programs.

Working at Medcom

Medcom, a small but steadily growing company with under 100 employees, offers a unique environment where every team member can make a significant impact. In our tight-knit community, employees enjoy more direct communication with leadership, greater opportunities to contribute to our growth, and a collaborative atmosphere that fosters innovation We believe our company culture can be summed up through our three internal committees. We have the Phoenix team, a committee devoted to bringing employees together through company events, perks, and celebrations. Our Cultivate committee works not only to make Medcom a more sustainable company but also serves our local community through cleanups, tree planting, and other events. Lastly, our Outreach committee takes care of Medcom employees in need as well as our local community through efforts such as back-to-school drives, participating in the Angel Tree program, raising money for the Donna Foundation, and more. Medcom is also a proud partner with Earth Charter International, a non-profit organization focused on global sustainability education.

Our Values

As a company committed to helping people, we are also committed to cultivating a diverse and inclusive workplace where all feel safe and welcome. We hire the best experts in the business without discrimination due to race, creed, color, sex, religion, age, national origin, handicap, veteran status, marital or sexual orientation, gender identity, or gender expression status. We believe in open and honest communication among employees and encourage communication of your ideas, suggestions, and concerns.

Benefits

As an employee benefits administrator, we strive to provide the best possible benefits for our employees. We offer health insurance, dental insurance, vision insurance, life insurance, tuition reimbursement, paid time off, 401(k) retirement accounts, short and long-term disability, HSA, FSA, LPF, DCAP, and hybrid/remote work flexibility.

Employee Safety & Security

At Medcom, the security of our employees and clients is of utmost importance to us. We have strict protocols in place for the use of our equipment, building entrance, and email/internet access. Additionally, we take pride in our clean facilities, from our Ultraviolet duct lighting that eliminates dust and viruses to the plenty of supplies available to employees to keep themselves and their areas clean.

Background Check Disclaimer:

Medcom Benefit Solutions ("the Company") is committed to ensuring a safe and productive work environment for all employees, contractors, and visitors. To achieve this goal, we may conduct background checks as part of our employment and onboarding process. This disclaimer outlines the Company's policy and procedures regarding background checks.

Background Check Procedure:

Consent: All applicants and employees will be required to provide written consent for a background check as a condition of employment or continued employment with the Company. By signing the consent form, you authorize the Company to conduct background checks, including but not limited to criminal, educational, and employment history checks.

Information Collection: The Company will collect and verify information from various sources, which may include but is not limited to criminal records, credit reports, reference checks, and educational institutions. The information gathered will be used solely for employment-related purposes and in compliance with applicable laws.

Confidentiality: The Company will handle all information obtained during the background check process with the utmost confidentiality. Access to this information will be limited to authorized personnel involved in the hiring or employment decision-making process.

Fair Credit Reporting Act (FCRA): The Company will comply with all applicable provisions of the Fair Credit Reporting Act (FCRA) when conducting background checks that involve consumer reports, including obtaining the applicant's authorization and providing any required disclosures and adverse action notices.

Adverse Action: If information obtained from a background check leads to a decision that negatively impacts an applicant's or employee's employment status, such as denial of employment or termination, the Company will adhere to the FCRA's adverse action process. Applicants or employees will be provided with a copy of their background report and a summary of their rights under FCRA.

Drug Screening Disclaimer:

Medcom Benefit Solutions ("the Company") is committed to maintaining a drug-free workplace to ensure the safety, health, and well-being of all employees, contractors, and visitors. This disclaimer outlines the Company's policy and procedures regarding drug screening.

Drug Screening Procedure:

Consent: All applicants and employees may be required to provide written consent for drug screening as a condition of employment or continued employment with the Company. By signing the consent form, you authorize the Company to conduct drug tests.

I agree to hold harmless and release from all claims [Company Name] and its agents (including the above-named facility) from any liability arising in whole or part out of the collection of specimens, testing and the appropriate use of the information from such testing.

Testing Methods: The Company may use various drug testing methods, including but not limited to urinalysis, blood tests, and hair follicle tests. These tests are conducted by accredited laboratories or trained professionals.

Confidentiality: The results of drug screenings will be kept confidential and disclosed only to authorized personnel involved in employment decisions or required by law. Any positive test results will be handled discreetly and in compliance with applicable laws.

Adverse Action: If an applicant or employee tests positive for drugs, the Company may take appropriate action in accordance with its policies and legal obligations. This may include denial of employment or termination. The Company will provide individuals with an opportunity to explain any positive test results, and applicable laws and regulations will be followed.

Compliance with Laws:

The Company will conduct background checks and drug screenings in compliance with all applicable federal, state, and local laws and regulations. Applicants and employees will be provided with information about their rights and the processes involved in these checks and screenings.