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Front Desk Agent

Media Frame INC
Rochester, NY Full Time
POSTED ON 4/15/2025 CLOSED ON 4/16/2025

What are the responsibilities and job description for the Front Desk Agent position at Media Frame INC?

Are you someone who brings positive energy everywhere you go? Do you love meeting new people, staying organized, and being the friendly face everyone looks forward to seeing? We’re searching for a dynamic Front Desk Agent who’s ready to bring joy, efficiency, and top-tier service to our front desk operations.

If you thrive in a fast-moving, people-first environment, this is the role for you.

Your Role in the Spotlight

As a Front Desk Agent, you’ll be at the heart of our team. From greeting guests with warmth to keeping things running smoothly behind the scenes, you’ll be the key to creating an outstanding first (and lasting) impression. Whether it’s answering questions, handling bookings, or jumping in to help your team, you’ll be an essential part of what makes our workplace welcoming and professional.

What You’ll Take Ownership Of

  • Greeting guests, clients, and visitors with professionalism and genuine warmth
  • Managing check-ins, check-outs, reservations, and guest requests with confidence and care
  • Answering phones and responding to emails in a timely, helpful manner
  • Offering information about our services, amenities, and local recommendations
  • Maintaining a clean, organized, and efficient front desk environment
  • Collaborating with other departments to ensure guest needs are always met
  • Assisting with small issues and ensuring smooth resolution whenever possible

What Makes You a Great Fit

  • You’re naturally outgoing and people enjoy being around you
  • You multitask like a pro, especially in fast-paced settings
  • You’re detail-oriented, dependable, and committed to getting things right
  • You’re comfortable with basic tech and open to learning new systems
  • You bring a positive attitude to every shift and are always ready to help
  • Prior experience in customer service or front desk work is a plus, but not a must—we’ll provide training!

Why You’ll Love Being Part of Our Team

  • Flexible schedules that work around your life—great for full-time or part-time availability
  • Supportive team environment where your ideas and efforts are appreciated
  • Variety in your day-to-day—you’ll never be stuck doing the same thing
  • Room to grow, learn, and develop your career with us
  • Competitive pay and valuable employee perks

Take the Next Step in Your Career

If you’re ready to bring your personality, problem-solving skills, and customer-first mindset to a role that keeps you engaged and energized, we’d love to hear from you.

Apply today to become a Front Desk Agent and start making every guest’s day brighter from the moment they walk through the door.

Let me know if you'd like to tailor this for a specific business type or location!

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Schedule:

  • 8 hour shift
  • Day shift

Work Location: In person

Salary : $21 - $24

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