What are the responsibilities and job description for the Assistant Community Manager / Office Manager position at Mediabistro?
We are seeking an energetic, sales centric
Assistant Community Manager
to join our team in Glenmont. Glenmont Abbey Village is a beautiful 55 Active Adults community where designing and fostering an exceptional lifestyle experience for our residents is at the center of everything we do. Our proprietary lifestyle program, the LIFE, is the framework for our environment of growth, creativity, fun, friendship, and independence. Our beautiful, modern apartments, coupled with premier amenities and the LIFE program, offer residents so much more than the status quo. We build our teams with talented, motivated people who have a passion for service and the drive to create an outstanding living environment for our residents.The Assistant Community Manager must be a well-rounded operator in order to support the Community Manager in maintaining strong relationships with all residents,
clients, the community, suppliers, and vendors. The Assistant Community Manager will be expected to support and participate in activities programs and also support the receptionist position as the first point of contact for people visiting the property.
They should also be sales oriented and be willing to jump in and lease when needed.RESPONSIBILITIESThe responsibilities that are listed below are not all inclusive; however, they are indicative of the type of responsibilities normally performed by the Assistant Community Manager : ADMINISTRATIONPrepare all required documents for new move-insInput of all lease data into accounting systemCollect rent including past due collectionsAssist in completing renewalsWork closely with the Community Manager in operating the propertyEngage residents and assist in creating best in class resident experienceMARKETING AND LEASINGTours visitors of the communityShows apartments to interested guestsEncourages interested guests to apply for residencyLeases apartments to qualified applicantsAssists applicant with application processQUALIFICATIONS3 years of previous property management experience or office management / bookkeeping requiredSolid administrative skills - knowledge of Microsoft Office products, i.e. Excel, Outlook, Word, PowerPoint, PublisherSuperior Customer Service skillsBachelor’s degree or related experience in Operations and Sales / Marketing preferredStrong organizational, management, and teamwork skillsAbility to handle finances and work within a budget; attention to detailsProfessional image compatible with Allure Lifestyles - positive attitude, energetic, assertive, and ability to serve as a role model for subordinatesDemonstrates integrity on personal and professional levelAbility to solve problems involving residents, personnel, emergency situations, etcAbility and willingness to substitute for any position at the siteSCOPE COMPENSATIONMinimum forty hours per week; additional hours including nights and weekends as required. Regular schedule to be consistent with established hours of operationHourly base (based on experience) monthly and quarterly commissionGenerous benefits package including medical, dental, and vision plans401k plan with employer match