What are the responsibilities and job description for the User Experience Researcher position at Mediabistro?
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- Coordinate, guide and collaborate with CTX sub-teams (Experience Owners, Content Strategy, Data & Analytics) to ensure alignment with the overall colleague experience plan, priorities, and project timelines.
- Serve as the subject-matter expert and key partner in research design and analysis, utilizing traditional and modern methodologies to execute research plans.
- Create effective and comprehensive research plans for both one-time research projects and ongoing project work, while also reviewing past research to identify opportunities for optimization.
- Support the design and creation of research artifacts such as user personas, journey maps, experience maps, success metrics (KPIs).
- Drive large survey efforts, create dashboards for both internal and external use, and bring quantitative weight to strategic and roadmap planning.
- Champion the voice of the colleague in conversations with stakeholders.
- Collaborate with product team leadership and aligned end user experience owners where applicable (product, application & engineering) to integrate learnings into overall TXS program and measurement.
- Collaborate and mentor the entire research team, including junior research team members to establish and promote consistent, rigorous research practices and standards; model and advocate for those standards on our team and promote research excellence across the organization.
- Proactively investigate and learn new processes, techniques, and emerging technologies for user research.
- Proactively provide strategic ideas and suggestions for research team improvement to management.
- Effectively navigate competing priorities for a product's research plan to deliver quality results on time.
- Drive product improvement at the systems level through effective communication, post-study follow-up & planning, and relational influence amongst known cross-functional teams.Seniority level Mid-Senior levelEmployment type ContractJob function AnalystIndustries IT Services and IT Consulting
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