What are the responsibilities and job description for the Human Resources Assistant position at Medical Air Services Association, Inc?
Description
This is a full-time, hybrid position based in Sunrise, FL
Join MASA and help us deliver exceptional experiences for our candidates, employees, and communities.
At MASA, we believe in the power of people. Our Human Resources team is growing, and we’re looking for an organized, proactive, and people-focused HR Assistant to support our HR and Talent Acquisition functions. If you thrive in a fast-paced environment, love running things smoothly, and enjoy helping others succeed, this could be the perfect opportunity.
ABOUT US
MASA has been a leader in emergency medical transportation insurance since 1974. We're not just a company – we're a close-knit team dedicated to "Protecting families with compassion when others don't." Our professional yet friendly company culture fosters collaboration, innovation, and a clear mission that resonates through every role as we support our expanding base of 2 million members across the United States and the Caribbean. Learn more at https://www.masaaccess.com
WHAT YOU WILL DO
Reporting to our Human Resources Manager, your main responsibilities will include:
- Coordinate onboarding and offboarding processes — from setting up workspaces to sending surveys and assisting transitions to our HR Coordinator.
- Support HR programs and events — maintain tracking spreadsheets, assist with engagement initiatives, and help make our onsite and virtual events shine.
- Ensure accurate and up-to-date HR records — keep our data clean and compliant, and maintain candidate records in our systems
- Assist with recruiting activities — schedule interviews, coordinate career fairs and open houses, prepare interview materials, and communicate with candidates and hiring teams.
- Support recruiting operations — post job ads, gather data for talent acquisition reporting, assist with candidate communications, send surveys, and draft offer letters.
- Jump in on other HR projects and administrative tasks as needed!
WHAT YOU BRING
- High school diploma or GED required.
- At least 1 year of experience in administrative support, with solid computer skills and attention to detail.
- Prior HR or recruiting experience (internship, assistant, or coordinator role) is a plus!
- Experience with ATS/HRIS systems is helpful but not required.
- Proficiency with Microsoft Office, especially Word, Excel (basic formulas), Outlook, and PowerPoint.
- Strong organizational and communication skills, and comfort in a fast-paced, time-sensitive environment.
- Commitment to confidentiality and delivering a positive experience for candidates and employees alike.
WHAT WE WILL PROVIDE YOU
- Competitive base salary and comprehensive employee benefits programs, including medical, dental, and vision insurance with highly rated carriers; a 401(k) program with a company match; paid time off; company-paid short-term disability, long-term disability, and basic life insurance; and a free MASA membership.
- A professional and friendly company culture that supports a clear mission: "Protecting families with compassion when others don’t."
- An opportunity to unleash your expertise and create a lasting impact on our journey of growth and success!
WHY WE THINK YOU’LL LOVE THIS OPPORTUNITY
- Be a true partner in people success. You’ll play a key role in welcoming new employees and supporting them through their first steps at MASA.
- Build your career in HR. Gain hands-on experience across multiple HR functions — from recruiting to employee engagement — and grow your professional toolkit.
- Make an immediate impact. Your work will directly contribute to a smooth, positive experience for candidates and employees.
- Work with purpose. At MASA, our mission to protect and support members during life’s most challenging moments fuels everything we do.
- Thrive in a collaborative team environment. We believe in teamwork and trust — you’ll be supported by colleagues who care about your success.
- Grow with us. As we scale, you’ll have opportunities to learn, develop new skills, and advance your career in HR.
NOTE: Any pay range listed for this position is an estimate by the job board and may not reflect the actual compensation.
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