What are the responsibilities and job description for the Receptionist (FM) position at Medical Associates of NWA?
Overview
The Receptionist performs various procedures associated with routine patient encounters, maintains positive relationships with patients, family members, visitors and fellow employees. Receptionist makes appointments for patients and maintains accurate and orderly schedules for physicians.
About MANA Family Medicine MANA Family Medicine Clinics provide comprehensive healthcare for every member of the family at all stages of life. At Family Medicine, our specialty focuses on men, women, and children. The family doctors and their care staff have a passion for providing equality healthcare to their patients and to Northwest Arkansas.
About MANA Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services.
Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.
- Personalized environment
- Quality patient experiences
- Physicians that care for your wholistic well-being
- A learning organization that cares for employees in every stage of career
What We OfferAt MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits. Below are some of our various benefit offerings:
- Comprehensive Benefits –
- Medical & dental
- 401(K) match and profit sharing
- Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment
- Employer paid life, long-term & short-term disability benefits
- One-On-One Training and Development
Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Responsibilities
- Manage all phases of the patient encounter; verify and/or update patient contact information and deliver charts to designated location prior to patient visit
- Answer incoming telephone calls and follow-up with no-show appointments as needed
- Receive, record, and relay incoming messages to appropriate personnel timely
- Collect copays and balances, maintain log sheets, and balance at the end of the day
- Perform other related duties as assigned
Qualifications
- Highschool Diploma/GED
