Phlebotomist/Certified Medial Assistant- Galena Office

Medical Associates Clinic is looking for a full time Certified Medical Assistant or Phlebotomist to join their fast-paced Galena Family Care Network team. Our skilled providers and support staff work together to provide comprehensive family medicine, educate patients, and offer convenient consultation and referral to specialists.

Who You Are:

• Flexible, team player who can work well in a fast-paced environment
• Adaptable and open to change with a positive attitude
• Detail-Oriented while maintaining efficiency
• Ready to Learn!

Schedule: Monday - Friday, 7:30am - 2:00pm. Approximately 64 hours per two week pay period. Flexibility to assist with other hours as needed. 

Location:  Galena, IL. 

What You'll Be Doing:

• The Phlebotomist/CMA is responsible for performing blood draws and specimen collection in a clinic with 3 physician providers in Galena. The Phlebotomist supports both the clinical and laboratory teams by ensuring timely and quality specimen handling, while also assisting with general clinic operations as needed. 
• Collect pertinent patient health care data, diagnostic testing, treatments, and review medical records and confer with physician/mid-level providers to ensure patient needs are met. May include general office duties such as obtaining and updating patient demographic and insurance information, accepting payment and co pays, scheduling and coordinating multiple appointment and creating lab orders.
• Collaborate with health care team according to plan of care.
• Communicate effectively with patients, co-workers, and others. Promote patient wellness and provide patient education.
• Document care provided, including but not limited to: interventions, medication, patient education, and assist with integrity of medical record.
• Facilitate reimbursement of services provided, including but not limited to: charges, referrals, and insurance requirements.
• Maintain an office environment that is safe, neat, organized, and supplied with necessary equipment, instruments, supplies, and educational materials. Ensure equipment is functioning safely and properly. Perform cleaning and maintenance of equipment according to guidelines.
• Demonstrate flexibility in performing other additional duties of patient care. Provide input for devising systems to improve quality and efficiency of patient care and workflow. Participate in required meetings.
• Complete all other assigned projects and duties.

Knowledge, Skills, and Abilities:

Experience - From three months to one year of similar or related experience. 

Education - Equivalent to a two year college degree or completion of a specialized course of study or certification at a business or trade school. Valid medical assistant certification 

Interpersonal Skills - A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.

Other Skills - Keyboarding skills and use of electronic equipment. Use and operate a wide variety of diagnostic and medical equipment. Use personal protection safety equipment including gloves, lab coats, gowns, goggles, and face masks/shields. BLS required biannually.