What are the responsibilities and job description for the PBX Operator position at Medical Center Hospital?
Position Summary:
Operates the hospital switchboard, maintains internal and external communications assists in documentation of procedures used within the department and perform minor maintenance on departmental equipment.
Education:
High school diploma or equivalent
Training and Experience:
Previous PBX or switchboard training is preferred, but on-the-job training is adequate. Maximum efficiency should be attained within three to six months.
Job Knowledge:
The PBX Operator should know and understand equipment, hospital organizations, policies, procedures and emergency procedures. Should be familiar with the basic functions of all hospital departments. Self-motivated, energetic person who can demonstrate professional knowledge of PBX system, customer service skills, organize work flow, and work under pressure with frequent interruptions.
