Epic Senior Systems Analyst

Position Summary

The Epic-certified Sr. Systems Analyst will build, support, optimize and maintain the Epic electronic health record.  This role will work closely with clinicians and providers to enhance and optimize the clinical and financial workflow and processes using appropriate automated system solutions.  The ability to maintain and implement new functionality, system upgrades and enhancements is required.    The role requires a blending of technical skills with a reasonable comprehension of the operational department and their information systems tools and requirements. In addition, this role provides analytical expertise to information systems end users with the overall objective of improving the use of application systems functionality.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Oversees and directs small to medium-scale or cross-functional projects.  Develops project plans and timelines and coordinates resources to complete tasks.

• Identifies opportunities to leverage technology and application functionality to improve business practices and functionality

• Develops and documents system requirements and specifications for enhancements and change requests

• Responsible for verification that application coding meets the customer needs and agreed-upon specifications with minimal defects

• Identifies application and project issues. Develops and maintains issue list to ensure ownership. Documents mitigation and closure to issue.

• Serves as a liaison between end users, IT, and software vendors to align technology to operational business processes

• Communicates all necessary application changes, enhancements, and procedures to all necessary department teams.

• Performs analysis of new release/upgrade functionality to determine impact on user workflow

• Responsible for application documentation for workflow, enhancements, upgrades, and testing to include test scripts, scenarios, and test plans for new functionality and performs testing to identify issues or bugs and remediate issues

• Assists team lead/manager in the training and development of new Analyst

• Develops project schedule/timeline for request for service and project and communicates to project team.

• Performs other duties as assigned

Minimum Qualifications

Education      

• Bachelor's degree from a four-year college or university
  • Associate's degree with six or more years of related experience would also be accepted.

Certification 

• Active Epic certification in one or more Epic application modules.

Experience        

• A minimum of 3 years of Systems Analyst experience. Epic certification/proficiency in an appropriate module must be obtained or reached within six months of hire
• A minimum of 3 years of general Information Technology experience, preferably in healthcare.

Physical Requirements

• Sit, stand, bend, reach, and walk for long periods of time in a clinical setting.
• Must be able to occasionally lift, carry, push, or pull over 100 lbs. as part of the role.
• Requires manual dexterity to operate a computer keyboard, calculator, copier machine, and other equipment.

About GW MFA

MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH) which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.

The GW MFA’s leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.