IT Manager (Technical Leadership Role)

Role Summary:

As the IT Manager, you'll be at the crossroads of leadership and technical oversight. You'll manage a team of skilled developers, interface directly with business departments to refine and translate requirements and uphold the quality and performance of our applications. This position is ideal for someone with a technical management background who enjoys hands-on involvement and has a proven track record of aligning development efforts with strategic objectives. With a commitment to collaboration and innovation, you'll work closely with stakeholders across departments and lead vendor partnerships to deliver on complex and integrated projects.

Location: Philadelphia, PA (Hybrid - 2 days in office per week)

Key Responsibilities:

• Team Leadership & Development
• Provide mentorship and direction to the development team, cultivating a growth-oriented culture that encourages learning and innovation
• Oversee hiring, training, and development processes to build and retain a highly skilled and motivated team
• Conduct one-on-one sessions and team meetings to align on goals, discuss challenges, and offer guidance on career development
• Technical Oversight & Quality Assurance
• Lead by example with hands-on code reviews and technical assessments, setting high standards for quality, reliability, and maintainability
• Provide guidance on architectural decisions, with a focus on scalable, modular, and efficient designs
• Serve as a technical resource for complex integrations and provide insights into best practices and emerging technologies
• Project Management & Cross-Departmental Collaboration
• Evaluate project requests, ensuring each aligns with our architecture and system goals, and work closely with stakeholders to clarify requirements and set deliverable timelines
• Act as a bridge between the IT team and other departments, ensuring clear and effective communication around priorities, objectives, and timelines
• Regularly report project progress to senior leadership, adjusting resources and priorities as needed to meet company goals
• Vendor Management
• Lead vendor selection, contract negotiation, and project coordination for any third-party vendors involved in system integrations or infrastructure support
• Ensure vendors meet quality and performance expectations and comply with our technical requirements and standards
• Oversee vendor relations to manage timelines, budgets, and project deliverables
• Infrastructure & System Management
• Oversee the maintenance and optimization of our Azure-based infrastructure, including storage, computing resources, and data management
• Design, deploy, and monitor scalable microservices-based solutions, focusing on performance, reliability, and cost-efficiency
• Proactively identify and address potential system vulnerabilities or scalability concerns
• Technology Strategy & Continuous Improvement
• Actively research and recommend new tools, technologies, and methodologies that enhance productivity, streamline processes, or improve system performance
• Champion continuous improvement in both technology and team practices, fostering a culture of innovation and adaptive learning
• Lead or participate in strategic planning sessions to align IT initiatives with company goals and objectives
  
  

Requirements

• Education: Bachelor's degree in computer science, Information Technology, or a related field (Master's preferred)
• Experience:
• 5 years of software development experience in a modern language or framework, with at least 3 years in an IT management or team lead role
• Hands-on experience with REST-based APIs and microservices architecture
• Proven ability to manage cross-functional projects, from concept to completion
• Technical Proficiency:
• Azure Cloud Services: Strong knowledge of Azure architecture, deployment, scaling, monitoring, and optimization
• Integration Experience: Familiarity with Salesforce integration, ecommerce platforms, IoT, and other third-party system integration
• Background in ecommerce, IoT applications, or customer portal design is highly valued
• Project Management Skills:
• Adept at Agile and Scrum methodologies; experience with project management tools (e.g., Jira, Asana)
• Skilled at prioritizing tasks and managing multiple projects simultaneously with attention to detail and timeline adherence
• Leadership & Communication Skills:
• Strong interpersonal skills with an ability to engage effectively with technical and non-technical stakeholders
• Proven experience mentoring junior and mid-level developers and fostering a collaborative team environment
• Exceptional written and verbal communication skills for documentation, presentation, and negotiation
  
  

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation & Public Holidays)
• Short Term & Long Term Disability
• Retirement Plan (401k)