What are the responsibilities and job description for the 911 Emergency Dispatchers position at Medical Jets International, LLC?
Job description
Medical Jets International is actively seeking dispatchers to join our team! We are a growing company and invite you to join us.
Medical Jets International is a full-service EMS providing both 9-1-1 and interfacility transport for the east region of the Metroplex. We provide EMD services to our 9-1-1 customers.
Medical Jets is seeking full time dispatchers. The dispatcher would be responsible for taking, triaging and dispatching 9-1-1, urgent and non-emergency requests for medical care and transportation. Our dispatchers provide EMD (emergency medical dispatcher) services including triage/prioritization and pre-arrival and post-dispatch instructions, utilizing computer aided dispatch platforms to manage field resources.
Medical Jets is a stable company that offers dispatchers the ability to work in a progressive and exciting environment. If you are an experienced EMS dispatcher looking for a stable company, or new to medical call taking and dispatching, Medical Jets is the place for you!
Duties include:
- Performs all duties with the utmost professionalism, reliability, and integrity
- Maintains a calm, non-emotional, professional tone
- Gathers information from callers including nature, severity, location, and status of emergencies.
- Assesses need for response and dispatches resources accordingly.
- Acts as a resource point for all agencies utilizing our services
- Adapts to changes in the work environment quickly and precisely
- Determines medical necessity for ambulance services
- Performs insurance verification/pre-authorizations for IFTs
- Maintains knowledge of customer contracts and agreements
- Inputs and updates emergency and non-emergency call data
- Monitors, updates, and controls the location/movement of all units
- Assists responding units with routing instructions to scenes when necessary; relays efficiently and accurately utilizing any resource available
- Monitors and documents response times of units, investigating and reporting any exceptions
- Maintains understanding of all company policies, procedures, and medical protocols.
- Demonstrates extensive knowledge of all equipment, including telephones, radios, and computers
- Other duties as assigned
Qualifications:
Must be at least 18 years of age
- High school diploma or general education degree (GED)
- Communications, call taking or dispatching experience required
- 911- call taking experience required
- Working knowledge of medical terminology
- Demonstrate knowledge of local geography
- Must exemplify professional attitude and appearance
- Regular and consistent attendance for the assigned work hours is essential.
Licenses and Certifications Required (must be current and in good standing):
- Valid Driver’s License
- EMD Certification- or able to obtain within 60 days
- CPR/BLS
Schedule:
· Rotating Schedule
Job Type: Full-time
Salary: $16.00 - $22.00 per hour based on experience
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- 401K
Schedule:
- 12- hour rotating schedule
- 2-2-3 schedule
Job Type: Full-time
Ability to commute/relocate:
- Forney, TX 75126: Reliably commute or planning to relocate before starting work (Required)
Experience:
- 911 dispatch: Required
License/Certification:
- EMD Certification: Preferred
Work Location: In person
Job Type: Full-time
Pay: $16.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 12 hour shift
Experience:
- 911 dispatch: 1 year (Preferred)
License/Certification:
- EMD Certification (Required)
Work Location: In person
Salary : $16 - $22
