What are the responsibilities and job description for the Medical Receptionist position at Medical Office?
Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing various administrative tasks. This role is crucial in ensuring a smooth and efficient operation of our medical office, contributing to a positive patient experience.
Duties
- Greet patients and visitors warmly, ensuring a welcoming atmosphere.
- Manage incoming phone calls with professionalism, utilizing effective phone etiquette.
- Schedule appointments and maintain an organized calendar for healthcare providers.
- Collect and verify patient information, including insurance details and medical history.
- Assist with the preparation of care plans and ensure all necessary documentation is completed accurately.
- Handle patient inquiries regarding services, procedures, and office policies.
- Maintain office supplies and equipment, ensuring a well-functioning environment.
- Collaborate with medical staff to facilitate patient flow and address any concerns promptly.
- Utilize knowledge of medical terminology to assist in communication with patients and staff effectively.
Qualifications
- Previous experience as a Medical Receptionist or Dental Receptionist is preferred.
- Proficiency in operating phone systems and managing multiple lines efficiently.
- Strong communication skills with an emphasis on phone etiquette.
- Bilingual candidates are encouraged to apply to better serve our diverse patient population.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Excellent organizational skills with the ability to manage time effectively.
- A compassionate demeanor with a commitment to providing quality patient care.
Join our team and play an essential role in enhancing the patient experience while supporting our healthcare professionals.
Job Type: Part-time
Pay: $17.50 - $20.00 per hour
Expected hours: 24 – 40 per week
Schedule:
- Monday to Friday
Application Question(s):
- Have you had experience working in a medical office?
Ability to Commute:
- Fort Myers, FL 33901 (Required)
Work Location: In person
Salary : $18 - $20
