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Patient Engagement Specialist

Medical Services of America
West Jefferson, NC Full Time
POSTED ON 4/23/2025
AVAILABLE BEFORE 5/22/2025

Medical Services of America is a reputable healthcare provider seeking a skilled Intake Coordinator to join their team.

The ideal candidate will be responsible for handling referrals, scheduling patient care personnel, and managing patient information.

Key responsibilities include:

  • Obtaining patient insurance details, including address, phone number, and eligibility.
  • Verifying patient status in the Electronic Medical Record (EMR) system.
  • Creating and updating patient assignment screens.
  • Updating patient status as necessary, including pending payer verification and readiness for scheduling.

To excel in this role, applicants should possess:

  • One year of experience in the healthcare industry, preferably in home care.
  • Previous customer service and data entry experience.

M SA offers a comprehensive benefits package, including:

  • Paid time off.
  • Medical, prescription, dental, and vision insurance.
  • Company-paid employee life insurance.
  • 401(k) retirement plan with a generous company match.
  • Opportunities for career advancement.

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