What are the responsibilities and job description for the Medical Receptionist position at Medical Specialists of the Palm Beaches?
Located In:
Coral Springs, Florida 33065-5733
We are seeking a Part Time Medical Receptionist to be the welcoming face of our office, ensuring a seamless patient experience from check-in to check-out. The ideal candidate will have strong multitasking abilities, a patient-centered approach, and excellent communication skills. Responsibilities include greeting patients, verifying insurance and demographic information, scheduling appointments, and handling phone calls efficiently.
Key Responsibilities:
- Greet patients upon arrival and ensure they sign in properly.
- Verify and update patient demographic and insurance information.
- Ensure HMO patients have updated referrals for their visits.
- Identify outstanding balances and escalate issues to the office manager as needed.
- Answer incoming calls, schedule appointments, and direct messages appropriately.
- Assist new patients with completing necessary paperwork and file documents correctly.
- Enter patient information into the system accurately.
- Prepare demographic information for charge posting.
- Retrieve charts for incoming faxes.
- Perform additional administrative duties as assigned.
Qualifications & Experience:
- High School diploma or equivalent required.
- 1-2 years of experience in a medical office setting preferred.
- Familiarity with medical terminology, insurance billing, and electronic medical records (EMR).
- Knowledge of CPT, ICD-10 codes, and Athena (preferred but not required).
- Strong organizational, written, and verbal communication skills.
- Ability to multitask efficiently in a fast-paced environment.
- Proficiency in computer use and data entry.
- Discretion in handling confidential patient information.
Here are just a few things we offer:
- Access to health, dental, and vision insurance
- Health Savings Account
- Eligible for PTO and Holiday pay
- Company paid life insurance.
- Access to voluntary short and long-term disability insurance
- Access to additional life insurance
- Access to Accident and Critical Illness Insurance
- 401K with automatic employer contribution
Medical Specialists of the Palm Beaches, Inc. (“MSPB”) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: MSPB is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at MSPB are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. MSPB will not tolerate discrimination or harassment based on any of these characteristics. MSPB encourages applicants of all ages.
