What are the responsibilities and job description for the RCM Account Manager position at Medical Technology Solutions LLC?
Job Description
Job Description
Description :
RCM 360 part of Med Tech Solutions is looking for motivated and experienced Account Manager with experience in RCM processes and NextGen software. As an Account Manager, you will be responsible for oversite of client accounts, staff productivity, process management, KPI benchmarks, client escalations, facilitating issue resolution, reporting on outcomes compared to goals to management and clients, growing and sustaining appropriate collections for clients, client profitability, training of client and offshore staff, SOP development and documentation, the client relationship to ensure success, longevity and referrals from the client.
About
RCM360 part of Medtech solutions is a St. Louis area-based team of NextGen billing and optimization specialists with many years of experience helping practices with their revenue cycle management needs. We’ve worked with hundreds of providers and seen firsthand the challenges they face with their billing, collections, and revenue growth strategies. That experience has allowed us to develop a solution which routinely results in increased cash flow, reduction in rejected claims and more efficient billing and collection processes. For more information about RCM360, visit : www.rcm360.net .
Overall Responsibility
- Prioritize work assignments and manage multiple projects together and timely.
- Work effectively as a team member
- Ensure quality standards are achieved and deadlines met
- Communicate effectively with clients and team members
- Follow all department and company policies and procedures.
- Document clear and concise notes within the software to facilitate clear communication with client and team.
- Meet established productivity and quality metrics
- Keep current with payer updates and share knowledge with team and client
- Determine trends while managing AR and develop plans to resolve problems and educate staff and / or providers.
- Identify team workflow, setup, and training needs
- Participate in meetings with US team, offshore team and clients
- Ensure the timely and successful delivery of solutions to meet client needs and objectives
- Follow HIPAA guidelines when handling all patient related information.
Job Type : Full-time
Benefits :
Schedule :
Experience :
Work Location : Remote
Requirements :
General Skills / Abilities :
Problem Solving Skills
Project Management Skills
Technical Skills
Qualifications
A minimum of 2 years RCM experience in a clinic office, Central Billing Office or RCM company with 1 year being focused on FQHC billing, reimbursement, workflows, unique processes a plus.
Experience using NextGen Practice Management is a plus
Experience using Cognizant / Trizetto is a plus
Experience working with an offshore team is a plus
