Demo

On-Call Mobility Assessment Evaluator

Medical Transportation Management
Austin, TX Full Time
POSTED ON 4/26/2025
AVAILABLE BEFORE 5/24/2025

At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!

What Will Your Job Look Like?

The Mobility Assessment Evaluator On-Call (MAE) will be called in to cover shifts when a full-time MAE is out of the office. The Mobility Assessment Evaluator On-Call (MAE) is responsible for reviewing ADA paratransit application materials, supplemental intake and professional verification forms, conducting in-person interviews for applicants, and performing functional assessments with applicants to determine eligibility for ADA paratransit service. The Mobility Assessment Evaluator On-Call (MAE) is also responsible for maintaining accurate documentation, and providing final eligibility determinations to the Client.

This position will sit at 209 W 9th St Austin, TX 78701 (CapMetro Eligibility Center)

What You’ll Do :

  • Determines final eligibility based upon the application, interview, functional assessment and any supplemental information
  • Conduct in-person interviews to assess mobility capabilities and review any supplemental information provided
  • Determine what functional assessments the applicant will be required to undergo
  • Provide written eligibility determination documentation to Client within ADA required and contracted time frame
  • Reads and interprets ADA paratransit applications, intake forms, and professional verification forms
  • Review interview results and application paperwork and follow up on assessments and professional verifications, as needed
  • Provide further written documentation to Client upon request
  • Assist  the leadership team in identifying process improvement opportunities
  • Conduct functional physical and / or cognitive assessment with applicants that may include :

Physical Functional Assessment using an outdoor course

  • Physical Functional Assessment using an indoor course
  • FACTS
  • MMSE
  • Tinetti Balance and Gait Assessment
  • Beck’s Assessment
  • Apply information obtained to determine applicant’s capability to independently ride fixed route transportation
  • Provide required forms to administrative personnel for data-entry and eligibility letter generation
  • Participate in staff meetings with leadership and / or Client
  • Participate in community outreach and education as needed
  • Participate in initial and on-going training as required by MTM and Client
  • Complete all necessary reports, paperwork and maintain on-going applicant tracking logs and reports for MTM and Client
  • Input all information into MTM Access and other software as appropriate
  • Build rapport and communicate effectively with MTM and Client personnel to include administrators, management, support staff and applicant while providing high quality customer service
  • Participate in appeals process, upon request
  • Maintain a positive attitude when interacting with individuals, support Staff and caregivers
  • Work with management and the Client to follow through on service issues, troubleshooting problems, concerns, complaints and training
  • Must conform to MTM’s HIPAA standards
  • What You’ll need :

    Experience, Education & Certifications :

  • Must have CPR and First Aid Certification
  • Bachelor’s degree in Social Services, Rehabilitation, Ancillary Health Care Profession, or a related field
  • Must have PT or OT license per contract guidelines.
  • Must have 1 year of assessment experience.
  • Experience and knowledge with the Americans with Disabilities Act (ADA) regulations and sensitivity to issues relating to people with disabilities and older adults
  • Experience conducting information-gathering relating to ADA Paratransit eligibility
  • Skills :

  • Solid interviewing, assessment and observational skills and demonstrated ability to work effectively with a diverse population
  • Ability to be trained in administering a standardized evaluation tool and be able to consistently administer and score such a tool according to established protocols
  • Ability to clearly communicate their findings and observations on the required database reports and notes, as well as in certification letters
  • Intermediate level of proficiency or above with Microsoft Office Suite (Outlook, Word, Excel & PowerPoint)
  • Desire to learn additional programs
  • Excellent organizational and multi-tasking skills
  • Ability to work flexible hours
  • Ability to adapt to a rapidly changing environment
  • Ability to work under limited supervision
  • Ability to make clear and factual observations
  • Ability to maintain high level of confidentiality
  • Knowledge of the public transportation system & services
  • Even Better if you have :

  • 3 years of experience working with people with disabilities, preferred
  • Additional language skills are preferred
  • What’s in it for you :

  • Health and Life Insurance Plans
  • Dental and Vision Plans
  • 401(k) with a company match
  • Paid Time Off and Holiday Pay
  • Maternity / Paternity Leave
  • Casual Dress Environment
  • Tuition Reimbursement
  • MTM Perks Discount Program
  • Leadership Mentoring Opportunities
  • Salary Min : $55 / hr

    Salary Max : $55 / hr

    This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.

    Equal Opportunity Employer : MTM is an equal opportunity employer.  MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law.  If you are in need of accommodations, please contact MTM’s People & Culture.

    MTMTransit

    Salary : $55

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a On-Call Mobility Assessment Evaluator?

    Sign up to receive alerts about other jobs on the On-Call Mobility Assessment Evaluator career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $55,611 - $73,900
    Income Estimation: 
    $65,218 - $79,682
    Income Estimation: 
    $55,611 - $73,900
    Income Estimation: 
    $65,218 - $79,682
    Income Estimation: 
    $65,218 - $79,682
    Income Estimation: 
    $79,078 - $104,694
    Income Estimation: 
    $36,885 - $46,221
    Income Estimation: 
    $79,078 - $104,694
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Medical Transportation Management

    Medical Transportation Management
    Hired Organization Address Durham, NC Full Time
    At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention...
    Medical Transportation Management
    Hired Organization Address Fresno, CA Full Time
    At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention...
    Medical Transportation Management
    Hired Organization Address Bend, OR Part Time
    At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention...
    Medical Transportation Management
    Hired Organization Address Eugene, OR Full Time
    At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention...

    Not the job you're looking for? Here are some other On-Call Mobility Assessment Evaluator jobs in the Austin, TX area that may be a better fit.

    Call Center Agent

    Enterprise Call Center, Austin, TX

    Literacy Support Specialist

    Assessment Intervention Management, Dripping Springs, TX

    AI Assistant is available now!

    Feel free to start your new journey!