What are the responsibilities and job description for the Billing Operations Analyst position at Medidata Solutions?
Location: Hybrid
Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy.
About our Company:
Medidata: Powering Smarter Treatments and Healthier People
Medidata, a Dassault Systemes company, is leading the digital transformation of life sciences, creating hope for millions of people. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 2,000 customers and partners access the world's most trusted platform for clinical development, commercial, and real-world data. Known for its groundbreaking technological innovations, Medidata has supported more than 33,000 clinical trials and 10 million study participants. Medidata is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at www.medidata.com and follow us on LinkedIn, Instagram, and X.
About the Team:
Billing Operations Analyst to help with financial activities for Medidata Solutions, including billing operations, invoicing and cash collections. To ensure success in this role, you will be asked to be diligent, detail-oriented, and willing to adapt to a constantly fast-paced and changing environment. This role is critical to the success of the finance organization and its assistance in evaluating contract language, ensuring the accuracy of billing schedules, and accountable customer-facing communication on behalf of Medidata Solutions.
Responsibilities:
- Implement billing operations to maximize effectiveness and accuracy.
- Audit the accuracy of billing information entered in the system and monitor the operation of the billing systems.
- Develop solutions to billing issues and work with systems design to implement new features.
- Review contracts to ensure billing accuracy within the accounting system
- Review/validate legacy data to ensure accuracy
- Resolve discrepanciesPerform manual adjustments to correct billing errors in system
- Manually create/adjust/update billing and revenue forecasts
- Provide billing-related reporting to internal and external customers
- Perform research to resolve both internal and external customer questions regarding invoicing and other contract-related questions
- Maintain a high level of focus on customer service and ensure responsiveness to inquiries
- Assist with monthly and quarterly accounting procedures
- Support contract financial performance tracking for all GTM Segments acting as a trusted finance business partner for both internal/external stakeholders.
- Areas of support include commercial finance, data entry, accounting support and reporting
- Assist in ensuring billing/consumption information is entered accurately within the systems used for tracking
- Provide billing/consumption related reporting to internal and external stakeholders
- Execute monthly pro forma invoicing process for key contracts and customers
- Perform research to resolve both internal and external customer inquiries regarding invoicing/consumption, AR AP reconciliations, and other contract-related questions
Qualifications:
- Proficient with Microsoft Office software, especially Excel, required
- Previous billing experience helpful
- Bachelor's Degree in related field is required
- Outstanding customer service and service orientation
- Strong attention to detail
- Experience working in Salesforce and/or Workday
- Ability to work in a fast-paced, demanding work environment.
- Excellent organizational skills and ability to manage multiple tasks and competing demands
- Strong written and verbal communication skills
The salary range posted below refers only to positions that will be physically based in New York City. As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location. Pay ranges for candidates in locations other than New York City, may differ based on the local market data in that region. The base salary pay range for this position is $64,800 - $88,000.
Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year.
Equal Employment Opportunity:
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Applications will be accepted on an ongoing basis until the position is filled.
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Salary : $64,800 - $88,000
