Cloud Support Engineer

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Job Type

Full-time

Description

Cloud Support Engineers at MEDITECH provision resources in the public cloud through the use of coding and scripting tools. You will work closely with our Cloud Architects and will be responsible for deploying a wide range of production environments in a public cloud setting for MEDITECH’s customers. These deployments will encompass and follow a design that ensures system security, performance, scalability, and uptime. Leveraging scripting languages, such as Python, Node.js, and Terraform, you will drive the development of tools to increase automation and reduce cloud related expenses. As a member of our Cloud Services team, your job would involve:

• Executing the deployment of public cloud components based on designs originating from our cloud architects
• Developing scripts to automate the deployment and maintenance of public cloud resources to improve efficiency, consistency, and security
• Developing tools and functionality to reduce cloud related expenses
• Analyzing current processes to identify areas for improvement by use of automation
• Documenting processes that have been automated
• Becoming a subject matter expert (SME) with the latest tools and technologies used in public cloud deployment and automation
• Working as part of a team to ensure the successful operation of cloud deployments
• Reviewing access and permissions needed by application teams to operate cloud environments to ensure a high level of network security
• Collaborating with different groups and divisions throughout MEDITECH to identify areas in which deployment automation can be utilized
• Providing off-hours emergency support for issues falling within the responsibilities of the team.
  
  

Requirements

• Bachelor’s or associate degree preferred, and/or 2-3 years’ applicable work and/or military experience
• Background in scripting or software design and development with tools such as Python, Node.js, and Terraform
• Experience with public cloud platforms such as Google Cloud, AWS, or Azure
• Knowledge of server administration in platforms such as Linux, Unix, and Windows
• Strong analytical and problem-solving skills
• Exceptional written and verbal communication skills
• Ability to learn new tools and technologies quickly
• Ability to work well independently and as part of a team
• Strong technical aptitude
• Exceptional organizational skills
• Strong attention to detail
• Ability to take the initiative to complete tasks with minimal supervision.
  
  

Hiring salary range: $66,000- $88,800 per year.

Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law.

MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays.

This is a hybrid role which includes a blend of in-office and remote work as designated by the management team.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.