What are the responsibilities and job description for the Patient Access Specialist position at Medix?
Patient Access Representative Position Overview :
This is a highly visible customer service role responsible for welcoming and assisting patients, families, and healthcare providers. The Patient Access Representative excels in customer service, registration / scheduling, insurance verification, and adherence to Standards of Care.
Key Responsibilities :
- Deliver outstanding customer service to patients, visitors, and healthcare customers.
- Manage and prioritize patient flow efficiently.
- Verify insurance coverage and benefits.
- Triage phone calls and coordinate appointment scheduling.
- Address inquiries from patients, visitors, and customers.
- Collect patient demographics, personal details, and medical histories through interviews.
- Process payments from patients.
- Perform additional duties related to the role as needed.
Requirements :
Preferred Qualifications :
Essential Skills and Experience :
Key Soft Skills :
Medix is acting as an Employment Business in relation to this vacancy.
