Parts Manager

Job title Parts Manager

Reports to Branch Manager

FLSA Status Exempt

Workers’ Comp
Clerical Office Employees (Code 8810)

Status

Job purpose

Manages parts operation within the branch to maximize return on investment through: optimizing parts department processes to ensure internal and external customer satisfaction; growing profitable part sales; exercising disciplined expenses control; attracting and retaining outstanding talent and effectively engaging department personnel

Duties and responsibilities

• Develops, monitors, and maintains effective Parts Department processes to ensure internal and external customer satisfaction
• Creates annual parts department goals and budget, in alignment with the organization’s financial and operational objectives
• Effectively inventory Management
• Conducts an annual physical inventory of all parts and related inventories
• Submits all parts warranty and return claims within the required time frame to receive maximum credit
• Maximizes use of all order discount programs
• Maintains all department tools, equipment, and vehicles in good working order
• Ensure adherence to all branch policies and procedures
• Maintain an inventory for service department, and coordinates with various vendors to obtain all discounts
• Train all employees to work efficiently with all customers and parts and to ensure effectiveness of all warehouse operations according to objectives and prepares appropriate forecasts
• Identify and resolve all issues in parts department, and ensure achievement of all short and long term objectives
• Manage all purchase orders and resolve any discrepancy for all purchase orders
• Train all parts personnel in sales and inventory procedures.
• Participate in all sales meetings
• Ensure and maintain effective training standards for all employees
• Control purchasing and ordering procedures to maintain department profitability
• Check, inspect, and authorize all necessary orders, requisitions, and purchase orders
• Ensure all incoming parts are checked for conformity and price. Return any non-conformity or damaged part with credit request or insurance claim
• Ensure smooth flow of paperwork
• Maintain shipping and receiving timetables
• Research parts for techs and customers
• Perform other assigned tasks from branch manager and/or corporate parts manager
• Conduct periodic parts inventory

Qualifications

Education/Experience

• High School Diploma or GED, and
• 5 years in parts, and
• 2 years in management

Knowledge

• Microsoft Office Suite (Excel, Word, Powerpoint, and Outlook)
• Current equipment
• Parts
• Management
• Mechanics
• Purchase orders
• Market share
• Internet
• Industry

Skills

• Attention to detail
• Good verbal and written communications
• Leadership
• Listening
• Mathematics
• Strong computer skills

Abilities

• Multi task
• Work as a team
• Meet deadlines
• Work under pressure
• Make decisions
• Analyze data
• Learn new programs
• Delegate tasks
• Analyze data

Other characteristics such as personal characteristics

• Commitment to company vision and mission

Travel

When performing this duty, employee will travel as necessary

Working environment and Physical demands

The work environment characteristics described here representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working environment

While performing this duty, the employee will be exposed to the usual moderate (general office area) noise level, however, the employee can be exposed to noisier shop environments. When performing the duties of this job, it is a requirement to wear Personal Protective Equipment whenever necessary.

Physical requirements

While performing this duty, the employee will required to frequently sit, walk, talk, and listen. Employee is required to frequently use hands to fingers, handle, or feel objects or controls, including products we rent, computer and other office equipment. The employee must often stand and walk. Appropriate material handling equipment should be used to lift or move items that are heavy or bulky. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Direct reports

Parts Associate

Approved by:

Date approved:

Reviewed:

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Management: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

Salary : $50,000 - $65,000