Medical Receptionist

Job Summary:
MedNOW is looking for an energetic medical receptionist for our front office to help us check in and greet patients and provide excellent customer service on Saturdays 8-3 and some weekday coverage based on availability and clinic needs.

About MedNOW:
MedNOW Clinics is a thriving and growing primary care organization in Colorado committed to delivering high-quality, comprehensive and coordinated care. Founded in 2010, MedNOW now has 12 locations and approximately 50 medical providers, 160 employees and 40,000 patients under our care. We strive to provide outstanding customer service and excellent communication for our customers.
MedNOW provides family medicine, internal medicine, addiction medicine, pain management, behavioral health, medical weight loss, dietician services, X-ray services, hormone therapy, immigration services, IV therapy, physical therapy and massage therapy.
Please learn more about us at www.MedNOWClinics.com.
Benefits for MedNOW Employees:

• Paid time off
• 401(k) with company matching
• Health, Dental & Vision insurance
• Ancillary insurance options
• Family Discounts for MedNOW services

We promote long term employment through continuing employee education and advancement opportunities. Our managers and administrative teams work closely with all employees and use training manuals and guidelines to ensure all staff have the tools necessary to perform their job functions, learn and grow in line with individual needs and goals.

Full Job Description:
MedNOW is looking for a friendly face to provide top notch customer service to our patients as they enter our clinics.  We emphasize team work and a family feel to our clinics and hope to find someone who is a good fit for the culture we value so highly.
Applicants should expect to interact with other roles such as Medical Assistants, Billing Representatives, and clinicians and be eager to learn and grow with the needs of the clinic and the patients we serve. 
Candidates must be prepared to show up on time, dress professionally and maintain a clean and organized workspace to allow us to serve the multitude of needs that our patients have.
Knowledge of medical terminology and experience with an electronic health records, and specifically Athena, is strongly preferred.
Responsibilities:

• Opening & Closing the clinic in line with the procedures set forth in our Front Office Manual.
• Greets and assists patients with check in, appointment scheduling, and a variety of other requests with a positive and welcoming attitude.
• Collets co-pays, balances and self-pay amounts and posts them to the correct place within the Athena EMR
• Confirm patient insurance, demographic and contact information.
• Prepares for next day appointments by printing forms, verifying insurance eligibility and scanning items into patient charts.
• Works as a team player to problem solve and resolve issues that may arise on the job when necessary.
• Manages time effectively, works quickly and accurately to keep the clinic workflow and operation in a fast paced environment.
• Provides administrative support for the clinic as needed.
• Answers phone calls and returns voicemails timely.
• Maintains an organized, friendly and prepared environment at the front office at all times.
• Complies with HIPAA policies and procedures to maintain secure patient confidentiality.

This position is for our Sheridan Blvd clinic at 1214 Sheridan Blvd, Denver CO.  It is a Part Time to Full Time position for Saturdays 8-3 and some weekday coverage based on applicant availability and clinic needs.

(Jazz HR)

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