Company Overview :
MedPro Disposal, a trusted leader in healthcare compliance solutions, and play a pivotal role in strengthening client partnerships and driving growth.
We're seeking a dynamic and results-oriented Healthcare Client Relationship Manager to manage and expand key client relationships within the healthcare sector.
We empower medical facilities nationwide by simplifying complex regulatory challenges and optimizing waste management and compliance processes.
Our commitment to exceptional service and innovative solutions makes us a trusted partner for healthcare providers.
Position Overview :
As a Healthcare Client Relationship Manager, you'll be the primary point of contact for our valued healthcare clients.
You'll proactively identify growth opportunities, provide tailored compliance solutions, and ensure an exceptional customer experience.
This role requires a strategic thinker with a passion for building long-term partnerships and driving revenue growth.
Our Mission :
- Enhance client satisfaction and value by cross-selling innovative compliance solutions.
- Proactively manage service adjustments and address client needs.
- Deliver a seamless and personalized customer experience.
- Drive client growth and foster long-term retention.
Compensation & Benefits :
Competitive Compensation : On-target earnings (OTE) of $75K-$100K with uncapped commissions, allowing you to control your income.Dynamic Work Environment : Join a high-energy, collaborative team that celebrates success.Career Growth : Opportunities for professional development, mentorship, and internal advancement.Work-Life Balance : Flexible scheduling, summer hours, and generous paid time off.Comprehensive Benefits : Excellent health, dental, and vision insurance, and a comprehensive benefits package.Make an Impact : Contribute to a company that plays a vital role in healthcare compliance and safety.Key Responsibilities :
Strategic Account Management : Develop and execute strategic account plans to maximize client retention and growth.Revenue Growth & Cross-Selling : Drive revenue growth by identifying and capitalizing on cross-selling and upselling opportunities.Relationship Building : Establish and maintain strong relationships with key decision-makers in healthcare organizations.Consultative Selling : Understand client needs and provide tailored compliance solutions that address their specific challenges.Client Retention & Advocacy : Proactively monitor accounts for churn risks, address client concerns, and act as a client advocate.Problem Resolution & Negotiation : Resolve service issues and negotiate win-win solutions for both clients and the company.CRM Management & Reporting : Maintain accurate client records in our CRM system (e.g., Salesforce, HubSpot) and generate insightful reports to track performance.Cross-Functional Collaboration : Partner with operations, billing, collections, and sales teams to ensure seamless customer service and retention.Market Analysis : Stay informed about industry trends, competitor activities, and market dynamics to identify new opportunitiesand refine strategies.
Qualifications :
Experience : 2 years of experience in sales, account management, or business development, preferably in the healthcare industry.Industry Knowledge : Experience working with healthcare organizations or compliance solutions is a strong plus.Education : Bachelor’s degree in Business, Marketing, or a related field preferred (or equivalent experience).CRM Proficiency : Strong proficiency in CRM software and the ability to leverage data for client engagement.Communication & Negotiation : Exceptional communication, presentation, and negotiation skills.Motivation & Drive : Self-motivated and goal-oriented with a passion for exceeding targets.Client Focus : A strong commitment to delivering exceptional customer service and building long-term relationships.Problem solving : Ability to quickly assess a situation, and act accordingly.Application Process :
Shortlisted candidates will be required to complete a brief sales skills assessment before the initial interview.
EEO Statement :
MedPro Disposal is committed to fostering a diverse and inclusive workplace.
We are an equal opportunity employer and encourage all qualified candidates to apply, regardless of race, color, religion, gender, gender identity or expression, sexual
orientation, national origin, genetics, disability, age, or veteran status.
Salary : $75,000 - $100,000
