What are the responsibilities and job description for the Medical Receptionist position at MedPro Primary Care PLLC?
Job Summary
We are seeking a dedicated and organized Medical Receptionist to join our team at our Westland office. The ideal candidate will be responsible for managing front desk operations, verifying insurance, checking in/out patients, performing prior authorizations, answering phones/messages and scheduling patients. This role requires excellent communication skills, attention to detail, and proficiency in office management tasks.
Responsibilities
- Greet patients warmly and assist them with check-in and check-out processes.
- Schedule appointments and manage the clinic's calendar efficiently.
- Handle patient inquiries and provide information regarding services offered.
- Maintain accurate patient records, including care plans and medical histories.
- Process medical collections and manage billing inquiries.
- Perform prior authorizations.
- Operate office equipment, including computers with Athena software, to input data accurately.
- Collaborate with healthcare providers to ensure seamless patient service delivery.
- Uphold confidentiality and comply with HIPAA regulations in all patient interactions.
Qualifications
- Previous experience as a Medical Receptionist or in a similar role within a Primary Care clinic is preferred.
- Strong office management skills with the ability to multitask effectively.
- Experience with Athena EHR is a plus.
- Exceptional interpersonal skills to provide outstanding patient service.
- Ability to work independently as well as part of a team in a fast-paced environment.
- High school diploma or equivalent; additional certification in medical administration is a plus.
Join our team and contribute to providing exceptional care while ensuring smooth operations at our Westland location!
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Primary Care
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Westland, MI 48185 (Required)
Work Location: In person
Salary : $16 - $19