Administrative Support Associate

MedQuest College has an immediate opening for an Administrative Support Associate. The Administrative Support Associate performs a variety of administrative and clerical tasks for our students, Bursar, Registrar, etc. Job requirements include, but are not limited to, the following:

· Greet and welcome guests as soon as they arrive at the office

· Greeting and Checking in Students for Campus Tours, Orientation, Etc.

· Answer, screen, and forward incoming phone calls

· Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)

· Provide basic and accurate information in-person and via phone/email

· Receive, sort, and distribute daily mail/deliveries

· Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

· Proctor Assessments

· Provides support to Financial Aid as needed

· Tracks and Analyzes Reporting

· Update calendars and schedule meetings

· Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing

· Additional administrative support

Knowledge, Skills, and Abilities Required:

· Proven work experience as a Receptionist, Front Office Representative, or similar role

· Proficiency in Microsoft Office Suite and Google

· Hands-on experience with office equipment (e.g.fax machines and printers)

· Professional attitude and appearance

· Solid written and verbal communication skills

· Ability to be resourceful and proactive when issues arise

· Excellent organizational skills

· Multitasking and time-management skills, with the ability to prioritize tasks

· Customer service attitude

Reports To:

Campus Director

Customer Service:

To be successful you should have a pleasant personality, as this is also a customer service role. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.

Knowledge, Skills, and Abilities Required:

· Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.

· Ability to work effectively with diverse populations.

· Ability to communicate effectively, both orally and in writing.

· Ability to gather data, compile information, and prepare reports.

Physical Requirements

• May be susceptible to eyestrain, back discomfort, and hand/wrist problems due to long periods working on a computer;
• Occasional stress may occur from volume and deadlines;
• Demands normal manual dexterity and visual and auditory acuity;
• Must be mobile throughout the campus;
• May be some walking, standing, bending, or carrying light items.

Experience/Education:

Organization and communication skills are required to be successful, as is the ability to be flexible and multitask. Attention to detail is essential. 1-3 years of related experience is required.

Job Types: Full-time, Contract

Pay: $17.00 - $18.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• Louisville, KY 40223 (Required)

Ability to Relocate:

• Louisville, KY 40223: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $18