What are the responsibilities and job description for the Operations Support Specialist (Onsite PT) position at Medwatch LLC?
Scope:
The Operations Administrative Support role is primarily responsible for processing inbound mail, office support and data/system entry support.
Education:
- High School Diploma
Experience:
- Minimum 1 year experience in office environment. Health/Medical industry experience preferred
Requirements/Skills:
- Proficient in Microsoft office applications; Word, Excel, Outlook, and Teams
- Ability to learn and utilize internal applications.
- Strong interpersonal communication skills.
- Awareness of internal and external customer needs.
- Knowledge of insurance, selffunded, and stop loss industry.
- Selfmotivated, and ability to see projects through execution.
- Good organizational skills and time management
- Excellent verbal and written communication skills
- Ability to handle difficult situations tactfully and diplomatically.
- Effective problem solving and decisionmaking skills.
- Strong computer skills with proficiency in MS Office Suite products (Word, Excel, PowerPoint)
Duties and Responsibilities:
- Process Inbound Mail (Sort, Scan, Distribute, Filing)
- Process Faxes
- Office Support
- Special Projects
- Data/System Entry Support
- The incumbent may be responsible for duties or responsibilities that are not listed in this job description. Duties and responsibilities may change at any time with or without notice.
Work Environment / Physical Demands: This position is in a typical office / home office environment which requires prolonged sitting in front of a computer. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment.
This is a on-site, part-time position, hours will be 8:00am to 1:00pm M-F
EOE
About Medwatch LLC
Are you ready to take your career to the next level? At MedWatch, we are a community of passionate, driven individuals who thrive on innovation and collaboration. For over 35 years, MedWatch has partnered with clients to develop innovative and effective solutions to address their needs. By mitigating risk within the plan population and focusing on quality care and improved outcomes, MedWatch reduces healthcare expenditures for the plan and plan member. We offer competitive compensation and a comprehensive benefits package including Paid Time Off, Medical, Dental, Vision, Short and Long-Term Disability, Life Insurance, AD&D, 401k with match, critical illness coverage, and discount programs.