Operations Support Specialist (Onsite / Part-time)

Scope:
The Operations Administrative Support role is primarily responsible for processing inbound mail, office support and data/system entry support.

Hours:
This is a part-time on-site position in our Lake Mary, FL office, The hours will be 8:00am to 1:00pm (EST) Monday-Friday.

Education:
High School Diploma

Experience:
Minimum 1 year experience in office environment. Health/Medical industry experience preferred

Requirements/Skills:

• Proficient in Microsoft office applications; Word, Excel, Outlook, and Teams
• Ability to learn and utilize internal applications.
• Strong interpersonal communication skills.
• Awareness of internal and external customer needs.
• Knowledge of insurance, self-funded, and stop loss industry.
• Self-motivated, and ability to see projects through execution.
• Good organizational skills and time management
• Excellent verbal and written communication skills
• Ability to handle difficult situations tactfully and diplomatically.
• Effective problem solving and decision-making skills.
• Strong computer skills with proficiency in MS Office Suite products (Word, Excel, PowerPoint)

Duties and Responsibilities:

• Process Inbound Mail (Sort, Scan, Distribute, Filing)
• Process Faxes
• Office Support
• Special Projects
• Data/System Entry Support
• The incumbent may be responsible for duties or responsibilities that are not listed in this job description. Duties and responsibilities may change at any time with or without notice.

Work Environment / Physical Demands: This position is in a typical office / home office environment which requires prolonged sitting in front of a computer. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment.

We are an Equal Opportunity Employer, including disability/veterans.

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