What are the responsibilities and job description for the Dispatcher position at Medwiz Solutions, LLC?
About Us:
MedWiz Pharmacy is a trusted provider of long-term care pharmacy services in the Midwest region, dedicated to delivering medication and supplies to nursing homes, assisted living facilities, and other healthcare organizations. Our team is committed to providing exceptional service, ensuring timely and accurate deliveries, and maintaining the highest standards of care for our patients.
Position Overview:
We are seeking a reliable and detail-oriented Hourly Dispatcher to join our logistics team. The Dispatcher will be responsible for coordinating, scheduling, and tracking deliveries made by couriers to our long-term care pharmacy clients across the Midwest. The ideal candidate will possess strong organizational skills, the ability to manage multiple tasks simultaneously, and a passion for providing outstanding customer service.
Salary Range:
$18.00 - $25.00 per hour
Note: Salary based on experience, with potential for growth based on performance and seniority.
Key Responsibilities:
- Manage Courier Schedules: Coordinate daily courier schedules to ensure timely deliveries to various long-term care facilities across the Midwest.
- Monitor Deliveries: Track the progress of deliveries to ensure on-time and accurate deliveries, communicating any delays or issues with both couriers and internal contacts.
- Route Optimization: Plan and adjust routes for maximum efficiency, considering factors like distance, delivery time, and courier availability.
- Customer Service: Act as one of the primary points of contact for couriers and internal staff regarding delivery updates, issues, and inquiries.
- Issue Resolution: Resolve any logistical problems that may arise, such as missed deliveries, route adjustments, or other disruptions in service.
- Data Entry: Accurately log delivery details, route information, and courier activities.
- Coordination with Pharmacy Operations: Work closely with pharmacy staff to ensure medications and supplies are prepared for delivery in a timely manner.
- Monitor Compliance: Ensure that all deliveries adhere to company policies, industry regulations, and safety standards.
- Maintain Communication Channels: Maintain constant communication with couriers and internal staff providing updates on delivery status, addressing concerns, and ensuring smooth operations.
- Prepare Reports: Generate daily, weekly, and monthly reports detailing delivery performance, delays, and other key metrics.
Qualifications:
- Experience: Previous experience in logistics, dispatching, or a related field is preferred but not required.
- Skills: Excellent organizational, problem-solving, and multitasking skills. Strong communication skills and proficiency in using dispatching software or logistics systems.
- Technology: Comfortable using computers, mobile apps, and GPS software for route planning and tracking.
- Flexibility: Ability to work in a fast-paced, dynamic environment and adapt to changing schedules or priorities.
- Education: High school diploma or equivalent. Additional certifications in logistics or transportation management are a plus.
Why Join Us?
- Competitive hourly pay.
- A dynamic and supportive team environment.
- Opportunities for career growth within the company.
- Flexibility in remote and in-office work options.
To Apply:
Please submit your resume outlining your relevant experience and why you would be a great fit for this position.About Us:
MedWiz Pharmacy is a trusted provider of long-term care pharmacy services in the Midwest region, dedicated to delivering medication and supplies to nursing homes, assisted living facilities, and other healthcare organizations. Our team is committed to providing exceptional service, ensuring timely and accurate deliveries, and maintaining the highest standards of care for our patients.
Position Overview:
We are seeking a reliable and detail-oriented Hourly Dispatcher to join our logistics team. The Dispatcher will be responsible for coordinating, scheduling, and tracking deliveries made by couriers to our long-term care pharmacy clients across the Midwest. The ideal candidate will possess strong organizational skills, the ability to manage multiple tasks simultaneously, and a passion for providing outstanding customer service.
Salary Range:
$18.00 - $25.00 per hour
Note: Salary based on experience, with potential for growth based on performance and seniority.
Key Responsibilities:
- Manage Courier Schedules: Coordinate daily courier schedules to ensure timely deliveries to various long-term care facilities across the Midwest.
- Monitor Deliveries: Track the progress of deliveries to ensure on-time and accurate deliveries, communicating any delays or issues with both couriers and internal contacts.
- Route Optimization: Plan and adjust routes for maximum efficiency, considering factors like distance, delivery time, and courier availability.
- Customer Service: Act as one of the primary points of contact for couriers and internal staff regarding delivery updates, issues, and inquiries.
- Issue Resolution: Resolve any logistical problems that may arise, such as missed deliveries, route adjustments, or other disruptions in service.
- Data Entry: Accurately log delivery details, route information, and courier activities.
- Coordination with Pharmacy Operations: Work closely with pharmacy staff to ensure medications and supplies are prepared for delivery in a timely manner.
- Monitor Compliance: Ensure that all deliveries adhere to company policies, industry regulations, and safety standards.
- Maintain Communication Channels: Maintain constant communication with couriers and internal staff providing updates on delivery status, addressing concerns, and ensuring smooth operations.
- Prepare Reports: Generate daily, weekly, and monthly reports detailing delivery performance, delays, and other key metrics.
Qualifications:
- Experience: Previous experience in logistics, dispatching, or a related field is preferred but not required.
- Skills: Excellent organizational, problem-solving, and multitasking skills. Strong communication skills and proficiency in using dispatching software or logistics systems.
- Technology: Comfortable using computers, mobile apps, and GPS software for route planning and tracking.
- Flexibility: Ability to work in a fast-paced, dynamic environment and adapt to changing schedules or priorities.
- Education: High school diploma or equivalent. Additional certifications in logistics or transportation management are a plus.
Why Join Us?
- Competitive hourly pay.
- A dynamic and supportive team environment.
- Opportunities for career growth within the company.
- Flexibility in remote and in-office work options.
To Apply:
Please submit your resume outlining your relevant experience and why you would be a great fit for this position.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- Rotating weekends
Ability to Commute:
- Woodridge, IL 60517 (Required)
Ability to Relocate:
- Woodridge, IL 60517: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $25