Description

Job Title:  Community Health Navigator aka CHN – United Health Care
Reports to:  Program Manager
Compensation:  $22 - $25 - $26.80 depending on years of experience

Summary

MedZed is re-imagining the house call. Will you innovate with us? MedZed is a fast paced, organization focused on inspiring and enabling better health. We are seeking exceptional community health navigators to join our team. MedZed uses technology to bring healthcare to complex, hard to reach patients. We partner with health plans and managed care organizations to allow these high-risk patients to be treated in the comfort of their homes. Our community health navigators are an integral part of providing direct social service needs in the members home when they need it most.

Daily Responsibilities

Locate members from a target list

• Complete a Health Risk Assessment with them
• Address the top 2 social needs that come out of that HRA
• Program and service will focus on needs related to medication adherence
• Close member out
• The member time frame with us would be 30-90 days – 90 days being the longest for a member
• Some sales are ideal. Candidates will need to overcome objections and enroll members in our free to them services
• Knowledge of resources in their area
• Field work Mon- Fri- in the field for at least 6 hours- 15- 20 door knocks a day- if you end up locating a member and spend time completing HRA then door knocks will decrease for the day

Qualifications and Values

• Ability to overcome objectives
• Ability to find resources in the community
• Time management
• Passion to help others
• Strong work ethic
• Reliable car, valid driver’s license
• Must have Covid Vaccination

Qualifications

• Experience providing peer support to patients with complex and multiple chronic conditions and challenging social and mental health conditions (e.g. Community Health Worker, Patient Navigator, In-Home Support Specialist, etc.).
• Training or experience in community health, social determinants of health, and peer counseling.
• Understanding of mental illness and addiction and ability to engage with clients who struggle with these issues at all levels.
• Training and experience in using Motivational Interviewing strongly preferred
• Strong interpersonal and social skills with demonstrated ability to collaborate with a variety of individuals from a wide range of professional and personal backgrounds.
• Knowledge of community-based healthcare and social services systems and the needs of medically underserved populations, and older adults/seniors
• Ability to work with individuals from varied professional background and diverse cultures with multiple chronic conditions.
• Ability to thrive in a complex and rapidly changing environment.
• Ability to build credibility and trust with clients/patients.
• Maintains confidentiality and follows HIPAA standards in safeguarding patient information.
• Good oral and written communication skills.
• Strong organizational skills.
• Able to operate small office equipment, including photocopier, telephone, and personal computer
• Basic knowledge of Microsoft Office.
• Knowledge and/or experience within Home support Services (IHSS) is highly desirable.
• Life experience overcoming the challenges of chronic disease or work experience with people living with complex chronic conditions is highly desirable.
• Experience working with people living with addiction desirable.
• Bilingual (Spanish) required.

What We Offer:

• Competitive salary
• Health, dental, and vision insurance
• 401K
• Paid time off
• 8 paid holidays

Physical & Other Requirements:

• Must reside in or be very familiar with the language and culture of the community served. There will be daily travel to local geographic regions and, depending on the region, it may require frequent walking
• The CHN will need to pass reference and background checks, submit to a drug test, and have a clean driving record

Salary : $22 - $25