Quality Assurance-Performance Improvement Coordinator

JOB SUMMARY: The Performance Improvement Coordinator reports to the Manager of Quality and will perform and provide a
variety of administrative services and functions to support the Quality Department’s role on behalf of MMHS. Will show initiative
and attention to details while preparing reports in final form, submitting ORYX data, submitting Core Measure data, scheduling
meetings, taking meeting minutes, monitoring event reports, participating in safety and security rounds, conducting research, and
special assignments as prescribed by the Manager.
PERFORMANCE DIMENSIONS AND TASKS
ESSENTIAL FUNCTION
1. Provides ongoing performance improvement support to the Manager of Quality.
2. Assists with the implementation and tracking of the performance improvement plans.
3. Participates in the development of meaningful criteria to evaluate the quality and appropriateness of patient care.
4. Participates in the development of criteria to evaluate and measure patient risk minimization efforts.
5. Participate in the collection of data on which resolution plans may be implemented when an indicator measurement is
below predetermined threshold.
6. Assists in revisions of the performance improvement policies and procedures to reflect current methodology.
7. Assists the Manager of Quality in meeting the performance improvement goals and objectives.
8. Assists in the central processing system by which performance improvement data is collected, analyzed, and reported.
9. Assists in the standardization of reports, questionnaires, and assists in comparative studies, data analysis and
interpretation.
10. Performs various complex clerical tasks utilizing knowledge of office systems and procedures, facility regulations, and
interdepartmental functions.
11. Operates computer and peripheral equipment to test and run routinely scheduled programs.
12. May perform typing, photocopying, and collating.
13. Responsible for timely collection and submission of ORYX data to the facilities vendor.
14. Communicates effectively to the Manager of Quality and solves problems efficiently and effectively.
15. Builds and maintains effective working relationships with others. Deals with patients, physicians, employees and visitors
in a friendly and cordial manner.
16. Understands and communicates various software applications and evaluates departmental process.
17. May attend staff meetings and record minutes for the Manager of Quality.
18. May compose and route routine correspondence for the Manager of Quality.
19. Prepares confidential and special reports including periodic statistical reports for the Manager of Quality.
20. Performs other duties as assigned

QUALIFICATIONS
Education : High School Degree or equivalent - Required

Experience : 2 years of directly related experience - Preferred.

Demonstrated expertise in performing high-level clerical tasks, including spreadsheet
management, document preparation in Word, minute-taking, scheduling, and other
administrative duties.
Clinical background - Preferred.
Licensing Requirements: None
Language Requirements: Must be fluent in English
Physical Demands: Must be able to sit for 6 hours and stand/walk for 2 hours or more per day. Must be able to
bend, reach overhead and kneel. Must be able to push/pull up to 50 pounds. Manual dexterity
is necessary for each and skillful use of the hands when working with equipment.
Special Demands : Ability to work well with others and to perform a variety of assigned duties.

DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job