What are the responsibilities and job description for the Account Specialist position at Meeker Cooperative Light & Power Association?
Meeker Cooperative Light and Power Assn is an electric distribution cooperative and broadband internet provider located in Litchfield, MN.
Now Hiring Full-time Account Specialist
Account Specialist is the first contact for member/subscriber inquiries and requests. Tasks include phone and computer use, payment processing, accuracy in maintaining records, and providing other assistance as needed.
Some of the most important job skills include
· member-friendly, customer service focus
· ability to listen to determine how to best assist members/subscribers
· must be comfortable speaking on the phone and speaking to people coming in to the office
· taking and accurately processing payments
· willing to learn all aspects of the Cooperative’s programs and services
· accuracy and attention to detail are essential
· confidentiality is a must
The successful candidate should
· be a people person
· have exceptional written and verbal communication skills
· possess strong organizational skills
· great attention to detail
· be able to remain focused in an active and open team environment
Computer skills should include use of:
· Outlook
· Google Maps
· Microsoft Word & Excel
· Ability to learn industry software
Training: Associates Degree or Minimum of 5 years of experience in customer service preferred. Experience in electric cooperative or telecommunications/broadband industries a plus.
Submit resume and 3 professional reference contacts by January 24, 2025, or until filled to:
Salary range: $21-$25 per hour
Benefits available include medical insurance; Health Savings Account; PTO; paid holidays; retirement benefits and more.
Email: WorkAt@meeker.coop
Meeker Cooperative Light and Power Association
Attn: Mary Alice Holm
1725 US Highway 12
Litchfield, MN 55355
MCLP is an Equal Opportunity Provider and Employer.
Salary : $21 - $25