Demo

Support Services Coordinator

Meet Life Sciences
Brownsburg, IN Full Time
POSTED ON 4/21/2025
AVAILABLE BEFORE 5/19/2025
Why Choose MET Life Sciences?

We're a dynamic biotech company based in Indiana that's revolutionizing the life sciences industry. Our mission is to deliver innovative solutions that make a meaningful impact on people's lives. We're passionate about building strong relationships with our clients, partners, and internal stakeholders, and we're looking for talented individuals who share our vision.

We offer a unique opportunity to build and optimize customer service operations, lead a small but mighty team of customer service specialists, and collaborate cross-functionally with Sales, Supply Chain, QA, and Technical teams to ensure seamless customer support. If you're a motivated and experienced customer service professional, we'd love to hear from you!

What We Offer:
  • A fast-paced and collaborative work environment
  • The opportunity to build and optimize customer service operations
  • A chance to lead and mentor a team of customer service specialists

Requirements:

We're seeking a seasoned customer service professional with 5 years of experience, at least 2 years in a leadership or management role, and a strong understanding of setting up order management systems (e.g., SAP, NetSuite) and CRM platforms. You should be local to Indiana and have a passion for delivering exceptional customer service in a regulated industry.

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