Destination Sales Coordinator

The Destination Sales Coordinator will support the Destination Sales team by providing administrative and operational assistance, as well as, managing and maintaining all electronic records in the customer relation software. This role is crucial in ensuring the smooth execution of tradeshows, events and supporting the sales acquisition strategy that contributes to the overall success and growth of tourism in Northern Kentucky. This role involves coordinating between sales managers, clients, external partners/venues, and internal departments to drive convention and group bookings to Northern Kentucky.

Duties (Essential Functions):

· Assists the sales team with daily administrative tasks, including data entry, scheduling, and correspondence.

· Maintains organized records of all client interactions, contracts, and event details.

· Prepares and distributes meeting materials, proposals, and promotional materials as needed.

· Serves as a point of contact for clients in the absence of the manager, addressing inquiries and providing information about venues, services, and local attractions.

· Assists in the preparation of client proposals and follow-up communications.

· Assists with the planning and coordination of trade shows, sales missions and events for the sales team.

· Supports the coordination of site visits and familiarization tours for potential clients.

· Aid in the sales lead cycle with conventions, meetings, and events, ensuring all client requirements are met.

· Coordinates with vendors, venues, and service providers to secure necessary arrangements and ensure seamless operations.

· Supports the dissemination of marketing materials through various channels, including email campaigns and social media.

· Keeps current with emerging technologies through relevant blogs, listservs, events and attending conferences.

· Works collaboratively with staff, clients, hospitality community and vendors.

· Continually develop and improve on knowledge of area hotels, venues and attractions

· Participates in projects and initiatives, as needed.

· Researches potential accounts and leads as assigned by the sales team.

Education and Experience:

Bachelor’s degree in hospitality management, Business Administration, Marketing, or a related field preferred.

Knowledge, Skills and Behaviors:

· Effective written and verbal communication skills.

· Ability to manage multiple projects in a fast-paced, deadline-driven environment.

· Proven ability to build consensus and work effectively with cross-departmental teams.

· Computer proficiency, including Microsoft Office products and use of client contact and management software.

· Strong project management and organizational skills.

· Ability to self-start, with a strong bias for action.

· Strong team orientation skills.

· Strong problem-solving skills, with high attention to detail.

· Flexible in dealing with change and under high levels of ambiguity.

Physical Requirements:

· Effective communication in person, on the telephone and through written correspondence.

· Correctly input data into computer.

· Sitting for extended periods to input and read from computer screen.

· Ability to lift (up to 30 pounds) – full range of motion required.

Other Requirements:

· Some non-traditional hours required for events.

· Use of personal vehicle to drive between work sites.

· Some overnight travel required.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Expected hours: 35 per week

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Professional development assistance
• Retirement plan

Schedule:

• Day shift

Work Location: In person

Salary : $19 - $21