Job Title: Maintenance Technician

Department: Operations

Reports To: Director of Operations

FLSA Status: Non-Exempt

POSITION SUMMARY

The Maintenance Technician will be responsible for providing a variety of maintenance services to multiple locations. Individual should have an overall knowledge of trades including carpentry, plumbing, electrical, tiling, and painting. Work generally occurs in a retail store environment with moderate temperature and noise level.

CORE FUNCTIONS OF POSITION

• Assists with all aspects of maintenance and repair within assigned facilities.
  • Basic repair and installation tasks to include hanging pictures, installing doors and windows, painting, flooring, tiling, and countertops, handrails, gutters, and power washing, minor building repairs, minor car wash maintenance & cleaning, and power washing.
  • Ongoing preventive maintenance duties to include changing furnace & water filters, changing lights, cutting, and changing ceiling tiles & floor tiles, gasoline pump maintenance, changing pump filters, hoses, and handles.
  • Ensures systems and facilities remain in compliance with local codes.
  • Tests, maintains, calibrates, and evaluates equipment by using instrumentation
  • Performs all duties in a safe manner in accordance with established work standards and safety guidelines.
  • Operates machinery such as pumps, motors, compressors, compactors, and power tools.
  • Training of store team members in preventative maintenance
  • Uses company email, website and phone apps to receive, process, prioritize and update facility and maintenance communication.
• Demonstrates understanding of store priorities and can anticipate changes.
  • Shows initiative in problem solving.
  • Can readily adjust to changing conditions.
  • Keeps store management informed of store conditions and decisions made.
  • Make suggestions and recommendations for improvements.
• Assists in managing loss prevention functions for the stores in order to minimize losses and to ensure safe shopping and working conditions.
  • Participates as a member of the safety committee.
  • Observes sales floor conditions and displays potential hazards and ensures prompt attention as necessary.
• Performs other duties and responsibilities as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to interpret building schematics, prints, and manuals.
• Effective customer service skills both in person and over the phone to employees, participants and other internal/external customers required.
• Excellent oral, written, and interpersonal communication skills required. Writes clearly and informatively, editing work for spelling and grammar, and varies writing style to meet needs.
• General knowledge of principles and practices related to maintenance, facility management and fuel dispensing systems
• Basic math skills generally obtained at the high school level.
• Able to read and interpret written information and communicate that information to users when necessary.
• Speaks clearly and persuasively in positive or negative situations. Listens and seeks clarification.
• Responds well to questions and participates in meetings.
• Responds promptly to user needs, soliciting feedback to improve service, responding to requests for service and assistance. Also manages difficult or emotional situations appropriately.
• Ability to work within deadlines with a high attention to detail.
• Excellent independent problem solving and decision-making skills, including appropriate problem identification, research and analysis, idea generation, and implementation of resolutions.
• Excellent organizational skills, including the ability to effectively and competently handle multiple priorities simultaneously and the flexibility and ability to quickly adapt to changes.
• Travel is required
• Ability to maintain a flexible schedule to support business needs is required.

EDUCATION AND EXPERIENCE REQUIRED

• Minimum of High School Diploma or equivalent.
• 2-3 years of experience in maintenance and repair.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Lifting of 60 pounds on an occasional basis
• Pushing/pulling of at least 75 pounds
• Full range of upper body motion
• Frequent stopping, bending, squatting, kneeling, walking, reaching turning, climbing stairs/ladders
• May be exposed to extreme temperatures both indoors and outdoors. May also be exposed to variable weather situations.
• Frequent travel between stores will be required.