What are the responsibilities and job description for the Accounts Receivable Clerk position at Megaport?
About Megaport
Megaport has transformed the way IT gets connected. We're global leaders in Network as a Service (NaaS), changing the way businesses reach the cloud. We're also a leading partner to Amazon, Microsoft, Google, IBM, Oracle, NYSE, and many other leading technology companies. Megaport is a publicly traded company on the Australian Stock Exchange. We’re a lean, high-achieving team made up of over 300 members globally. While the company is headquartered in Brisbane, Australia, employees are spread out across North America, Europe, and Asia-Pacific. Staff enjoy an environment that is collaborative, supportive, and fun.
Our Team Culture
Join a team of globally-positioned industry experts that lead by example. We do not compromise our values for commercial gain; we are all custodians of our culture, and the customer is at the centre of everything we do. Our employees are motivated, adaptable, persistent, hard-working, and dynamic. Our culture permeates everything we do and this, in turn with a global vision, forms a commitment to each other, our customers, and shareholders alike.
The Role
The role of Accounts Receivable Clerk will be responsible for the core duties within the Accounts Receivable function of our business. There will be a commitment to excellence in customer service to internal and external customers, ensuring that any queries are resolved within minimum timeframes. Reporting to the Accounts Receivable Team Lead, this role will bring relevant Collections and Receivables experience, supporting improvements to the current accounts receivable framework and communicating clearly to stakeholders.
\n- Maintain Accounts Receivable ledger with accurate receipting and allocation of customer payments across various entities in multiple currencies
- Provide statements and other financial documentation including onboarding required by customers
- Collection activity of overdue accounts including remittance requests and notification of short paid Invoices
- Processing of automated Collection Notices
- Manage Customer and other stakeholder queries via global email account and other communication channels
- Interacting with Customer Support to process Credits and Billing adjustments
- Review, process and distribute monthly Agents referral and Revenue Share commission invoices
- Support month end close processes
- Maintain strong working relationships with internal and external stakeholders, particularly the Commercial Sales Team.
- Other finance and administrative duties as required
- 3 years experience in a similar role
- Experience in receivables management and collections
- Strong attention to detail
- Commitment to providing excellence in customer service both internally and externally
- Ability to work in a fast paced, dynamic environment, multitask and meet tight reporting deadlines
- Flexibility to interact in a global team across multiple time zones
- Experience in a multi currency environment would be advantageous
- Intermediate excel skills
- Experience with Microsoft Dynamics is an advantage
- Competitive Compensation Packages
- Flexible working environments
- Birthday Leave
- Generous study and training program 5 days paid study leave
- Additional Leave via Purchased Annual Leave Scheme
- Health and Wellness Program
If you have any questions, please reach out to Megaport's Talent Acquisition Team at Careers@megaport.com
NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team careers@megaport.com directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com".
All applications will be treated in confidence.
Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.
