What are the responsibilities and job description for the Regional Collections Specialist - On Site position at MEI?
Regional Collections / Accounts Receivable Specialist (South Central) :
The position will perform multiple tasks to support regional account receivable functions, with an emphasis on collection activities. This position will demonstrate a solid understanding of accounts receivable functions and will successfully apply AR understanding to execute all aspects of the job, including reviewing customer invoices, documenting and applying payments, and performing reconciliation activities to bank transactions and to MEI’s accounting system(s).
This is an onsite position located in our Coppell Regional Office.
What You Will Do :
- Call / contact customers regarding past due accounts. Conducting a large volume of calls daily and logging call information is expected.
- Perform collection duties and document all collection related communication for the region.
- Document all tasks and notes in Microsoft D365.
- Prepare analysis of accounts to include accounting allocations to regional offices and multiple departments.
- Work with regional accounting manager, accounting supervisors, and corporate AR to escalate collections as needed.
- Evaluate and advise management on when to write off bad debts on customer accounts.
- Research and collaborate with regional sales team to build awareness and understanding of customer needs and expectations to aid in delivering the highest level of quality service.
- Work with project managers and others as needed to provide backup documentation to customers.
- Monitor accounts across assigned geographical region to ensure payments and cash receipts are received, recorded, and up to and date.
- Research and resolve invoice discrepancies and issues. Report discrepancies as necessary.
- Assist with month-end closing procedures and month end deadlines.
- Produce monthly reports to designated accounting and sales personnel. Maintain accurate historical records electronically. Prepare ad hoc reports as necessary or requested.
- Maintain confidentiality of organizational and customer information and processes.
- Identify, research, and ensure the timely processing of payments, errors, and corrections. Coordinate with customers and others to resolve discrepancies effectively, completely, and correctly.
- Understand and administer the lien process utilizing Level set.
- Perform all other duties as necessary or assigned.
What You Need to Succeed :
