What are the responsibilities and job description for the Personal Lines Insurance Account Manager MUST have P&C License position at Meiers Lombardini Lemanski Insurance?
At Meiers Lombardini Lemanski Insurance, we're seeking a dynamic and personable Personal Lines Insurance Account Manager to join our vibrant team in East Lansing, Michigan. As a cornerstone of our customer service department, you'll play a crucial role in managing the day-to-day activities related to personal lines insurance. You'll be the primary point of contact, developing and maintaining strong, long-term relationships with our clients, ensuring they receive the highest level of service and personalized insurance plans. You'll provide expert advice tailored to each client's needs, thriving in an environment that values professionalism and positive interactions. If you are passionate about delivering exceptional customer experiences and take pride in helping others secure their futures, we'd love to have you on board!
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Life Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Responsibilities
Client Communication : Handle inquiries from clients, providing timely and comprehensive answers to their questions regarding personal lines insurance.
Policy Management : Assist clients in understanding, managing, and updating their policies to ensure they receive the best coverage for their needs.
Claims Assistance : Guide clients through the claims process, ensuring clarity and ease during potentially stressful situations.
Record Maintenance : Maintain accurate records of client interactions, transactions, and insurance policy changes in the company's database.
Renewals : Process renewals and ensure timely communication with clients about upcoming renewals.
Problem Resolution : Proactively address and resolve client issues, turning challenges into opportunities to improve customer satisfaction.
Industry Knowledge : Stay informed about changes in the insurance industry to provide clients with up-to-date information and advice.
Requirement
Education : High School diploma or equivalent
Experience : 2 years in insurance account management or customer service roles, especially within personal lines insurance.
Licensing : Possession of a valid insurance license in Michigan is required.
Communication : Exceptional interpersonal and communication skills to effectively interact with clients and team members.
Problem-Solving : Adept at identifying client needs and crafting suitable insurance plans.
Organization : Strong organizational skills with the ability to manage multiple client accounts efficiently.
Proficiency : Comfortable with using Microsoft Office Suite and AMS software for daily tasks.
Attention to Detail : Strong attention to detail to ensure accuracy in all client interactions and documentation.
Team Player : A collaborative spirit to work seamlessly with team members and other departments.
Salary : $20 - $30
