What are the responsibilities and job description for the National Franchise Automotive Repair Center Manager position at Meineke Care Care Center @ Spring, TX?
Overview
We are seeking a dedicated and experienced Automotive Service Manager to lead our service department and ensure the highest level of customer satisfaction. The ideal candidate will possess strong leadership skills, a solid understanding of automotive services, and the ability to manage a team effectively. This role is essential in driving sales, maintaining operational efficiency, and fostering a positive work environment.
Duties
- Oversee daily operations of the service department, ensuring all processes run smoothly and efficiently.
- Manage and mentor service staff, including recruiting, training, and performance evaluations.
- Implement effective sales management strategies to maximize service department revenue.
- Maintain accurate inventory control and oversee parts ordering to ensure availability for services.
- Utilize retail math to analyze sales data and develop strategies for improvement.
- Ensure excellent phone etiquette is practiced by all team members when interacting with customers.
- Address customer inquiries and complaints promptly to maintain high levels of satisfaction.
- Collaborate with other departments to streamline operations and enhance overall service quality.
- Maintain compliance with company policies and industry regulations.
Qualifications
- Proven experience in automotive service management or a similar role.
- Strong leadership abilities with a focus on team development and motivation.
- Proficiency in sales management techniques and customer relationship building.
- Experience with payroll processing and administrative tasks related to service management.
- Familiarity with inventory control systems and practices.
- Multilingual skills are a plus, enhancing communication with diverse clientele.
- Excellent organizational skills with attention to detail in all aspects of service operations.
- Strong problem-solving abilities and the capacity to make informed decisions under pressure.
Join our team as an Automotive Service Manager and play a pivotal role in delivering exceptional automotive services while leading a talented team!
Job Type: Full-time
Pay: Up to $150,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Spring, TX 77373 (Required)
Ability to Relocate:
- Spring, TX 77373: Relocate before starting work (Required)
Work Location: In person
Salary : $150,000