What are the responsibilities and job description for the Flight Training Sales position at Melbourne Flight Training?
Overview:
Melbourne Flight Training is seeking a proactive and dedicated Flight Training Advisor to be a pivotal force in guiding our students toward their aviation career or personal aspirations. The FTA plays a crucial role in establishing and nurturing long term relationships with our student customers, providing strategic guidance and regular support throughout their flight training journey.
Key Responsibilities:
Lead & Customer Relationship Management
- Act as the initial point of contact and represent the welcoming face of Melbourne Flight Training to prospective students.
- Build and maintain strong relationships with both new and existing clients to ensure repeat business, customer satisfaction, and continued growth.
- Efficiently manage and follow up on sales leads, maintaining effective communication with prospective students and ensuring timely follow-up on company-provided leads.
- Conduct tours and create educational materials for prospective students, ensuring they understand the programs and services offered.
Sales Pipeline & CRM Support
- Monitor and update sales pipeline stages in the CRM to reflect real-time progress.
Enrollment & Student Support
- Maintain a thorough understanding of all flight training programs and services to effectively promote them to leads.
- Ensure accurate data entry and reporting to support retention and student success efforts.
Marketing Coordination
- Collaborate with marketing to align CRM data with campaign efforts and target customer segments.
- Assist in identifying trends in student inquiries and provide insights for marketing strategies.
- Participate in and assist with organizing airshows, seminars, and school exhibitions to promote our programs
Administrative & Operational Support
- Maintain accurate and up-to-date records in company-approved software.
- Ensure all communication and interactions align with Melbourne Flight Training’s Core Values and customer service standards.
Qualifications:
- 2 years of proven experience in sales (Required).
- Proficiency in Microsoft Office Suite and CRM
- Experience in Aviation preferred.
- Available to work flexible hours.
This role is suited for someone passionate about aviation and committed to playing a significant part in the success of our students. Join us at Melbourne Flight Training and help shape the future of aspiring aviators!
Job Type: Full-time
Pay:
- Base salary $30,000.00 Commission
- Bonus Opportunities
Benefits:
- 401(k)
- Health insurance
- Dental insurance
- Vision insurance
Salary : $30,000
